9.1
Spot Score
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Starts from $1/Month, also offers free forever plan
Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more
Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.
Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.
Affordable pricing on domains and related services, with customizable add-ons.
Reliable and trustworthy experience as a domain registrar, preferred by long-term users.
Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.
Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.
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robert washington
07/26/17
Although their invoicing system can be …
Although their invoicing system can be improved, their customer support is maybe the best I've seen. Really important for a hosting service.
S
Serh
07/24/17
Very convenient
Very convenient, simple, understandable!Friendly support.Transparent prices.Good Luck!!!
JA
James Ando
07/19/17
One of the best online companies I've ever used
Great for providing customer support and helping in the set up with anything too technical. Anyone starting out with building a website and getting it hosted should definitely use NameCheap. One of the best online companies I've ever used!!!!
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Doug OHalloran
07/19/17
I am a total novice when it comes to …
I am a total novice when it comes to hosting and IT in general. I have struggled a lot with other hosting platforms stumbling my way through and have found the support at others totally lacking (especially as Im based in Australia and the call centres are usually closed during our business hours. The guys at Namecheap, however, were awesome. Guided me through step by step and got everything set for me on their end. Their live chat is always open when I have needed to gt things done and the ...
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MX
Mark X Carroll
07/17/17
These people are charlestons and not …
These people are charlestons and not worth investing time, money and energy in. A simple request has taken the over 5 months of constant harassment and in the end has come to nothing but a wasted endeavour. Do yourself a massive favour and AVOID these people like the plague. Completely UNPROFESSIONAL with absolutely no integrity or common sense. If you are a small to medium size company PLEASE do not hook up with them ..dont lose money like I have............................
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Angelo Tassin
07/13/17
Using namecheap for 4 years
I'm with namecheap for the last 4 years. Their shared hosting packages are the best and the cheapest packages in the market. Well, can't say the same for the VPS and dedicated servers, but still those are fine.
IR
Investigative Reporter
07/08/17
Released private information and practice promissory estoppel
A complaint has been filed with the Federal Communications Commission, the U.S. Attorney General, and the Office of the Inspector General to name a few. As a journalist, we are also letting folks around the country know about our awful experience; we paid them for a domain name and they let it go to what they call "Redemption" status wanting an additional $200 to recover it. We have proof of payment, proof of the error messages that initially prevented us from gaining access, and more than ...
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KS
Karen S. McCraney Karen S. McCraney
07/05/17
What I like the most is their customer …
What I like the most is their customer support service that could solve any problem even the ones which are not in their responsibilities. Surely the best hosting company I've ever worked with
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wicked
06/26/17
Solid registrar
Solid registrar. I've used Namecheap for a few projects and I like them. Their support is fast and their backend user friendly.
LJ
Larry Johnson
06/24/17
I have many domains at NameCheap and …
I have many domains at NameCheap and have only had 1 or 2 problems. Overall pretty good.
