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9.1

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Namecheap VPN - VPN Software

Namecheap VPN Reviews in April 2025: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Expert's Review

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 3061-3070 out of 3172

R

Ray

10/12/17

5 out of 5

Wow amazing customer service

Wow, what great service. Easy to navigate through everything. I had a stupid mistake and forgot to cancel my yearly renewal for a domain and the staff kindly helped me!

TE

Tess Evans

10/08/17

1 out of 5

For Copyright Owners

If you send a DMCA to namecheap they will claim that it is absent of certain features it contains. You cannot respond via email, you have to respond on their site. If you try to do so, you will find that you have to be a namecheap customer and log in, in order to respond, which I'm sure is a nice little earner for them.

S

Sjors

09/30/17

5 out of 5

Their FreeDNS service and support is …

Their FreeDNS service and support is excellent and I'm gratefully using it. Thanks NameCheap!

E

Ely

09/22/17

5 out of 5

Thank you

I realized that I've been a customer of Namecheap for 8 years and I never left a review, guess I took the good service for granted.At first I transferred a domain from another registrar and later I got a web hosting plan. I can't recall any downtime and whenever there was a problem, the live support staff was always able to solve any issue I had. Not to mention the professional and friendly attitude.Keep up the good work Namecheap!

MB

Mogens Bech

09/18/17

1 out of 5

Bad experience

I reported an abuse on one of there customers. The only thing they did, were: Register me???

RH

Rodrigo Hillion

09/02/17

5 out of 5

I have been using namecheap for ages …

I have been using namecheap for ages now since the day I started working with IT like 10 years ago. It always worked and always kept the good prices. Keep the good job!

AM

Albert Møller Nielsen

08/16/17

1 out of 5

Terrible customer support and server-downtime

I've been a Namecheap customer for about 2.5 year now and the first year or so I had little to no problems - everything worked and when it didn't the Live-chat solved it pretty fast.But...the past year has been an awful experience for me - I never get notified when the servers are down - which they are quite a lot lately (as a matter of fact they're down as I write this review, and when I ask the customer they seem to be uninformed and unaware of just about anything.I have contacted the ...

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DJ

David jones

08/14/17

1 out of 5

They are slow and useless!

They are slow and useless!Never use this company. 3 weeks later and they still did not send me my login details to update my website since taking over the account from the previous developer.You are stuck if your previous developer did not do a handover of login details. When you request and show proof you are the developer and CTO of the company, they wont send you the details. I even sent proof of the payment for the hosting from the same email address used in paypal email address and ...

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MB

Molla Basar

08/02/17

2 out of 5

I am not happy with Namecheap customer …

I am not happy with Namecheap customer support. Today I try to buy 1 WordPress hosting package and that called EasyWPBETA package but it does not take my Namecheap fund money. That is why I went to live chat option and Anastasia took my 43 minutes to confirm my message.I have a question to you guys why you open account fund payment gateway. Some other package took account payment and EasyWPBETA package you could not Namecheap account fund payment. It is totally fun to us. And I think you do ...

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N

Nowisthetime2017!

08/01/17

1 out of 5

Sorry to say a very bad experience

Sorry to say a very bad experience. You cannot reach them by phone only chat and email. I ordered a domain though them and they tacked on another domain and charged me for it without my knowledge. When I contacted the and showed the activation email and how it only had one domain instead of two this is how they responded. "Much to our regret it is not possible to cancel the domain names registration and issue a refund since they were registered more than 72 hours. However, we may offer you ...

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