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Namecheap VPN - VPN Software

Namecheap VPN Reviews in April 2025: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Expert's Review

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 3001-3010 out of 3172

TM

Terje Moy

05/24/18

1 out of 5

Suspend domain without notice and blaim…

Suspend domain without notice and blaim it on ICAAN. Yes, I understand the ICAAN rules but at the same time I expect that the new registrar are capable to change the contact information to my account information or at least warning me if I have to do it myself. Of course I dont use my old "privacy proteciton" email from the old registrar any longer. Not rocket science...OK prices but there is other cheaper alternatives with free whois.

MT

Matthew Taylor

05/15/18

1 out of 5

Slowest Hosting

Seriously, I am fed off their support. Their site speed is slowest ever.

RL

Randy LaCelle

05/15/18

1 out of 5

Will suspend your domain for NO REASON!

Horribly inept company. Suspended my domain after renewing for 5 years, claiming I didn't respond to emails asking to confirm contact details. Bullcrap, they never sent any emails! They sit and argue with me instead of apologizing. They cost me $1000 because of their inept service. Unacceptable! I would not register any domains with them.

VA

Victor Alagwu

05/10/18

4 out of 5

They're offering great services,fast…

They're offering great services,fast customer care service and are effective

M

Maxim

05/09/18

5 out of 5

Excellent domain name registrar!

Excellent domain name registrar!

MB

Mark Bennet

05/06/18

4 out of 5

Decent service at a really low cost

Decent service at a really low cost. You couldn't go wrong, really. Super-easy to setup domain names

MS

Monika Singh

05/05/18

1 out of 5

The customer service is HORRENDOUS

The customer service is HORRENDOUS. Or the lack thereof, I should say. They don't have a number you can call, and their online chat is beyond awful. These people work in call centres all over the world but know nothing about the product and are responding to countless inquiries at the same time, so between each message there is at least a 2 minute response time. It's next level horrible. Stay away.

S

SH

05/04/18

1 out of 5

Not Recommend

just a crappy website with a super slow and crappy chat support that takes them 20 minutes to answer 1 question.

HS

Hatem Shaheen

05/03/18

5 out of 5

Namecheap has a great support stuff... AWESOME :)

Namecheap has a great support stuff and are willing to provide help in just few minutes, every time I face an issune on my websites I ask for help and they offer all kinds of assistance and help...Great company and I would recommend them for any one :

JM

Jose M Rodriguez Roman

04/30/18

1 out of 5

BE CAREFUL IF YOU CANCEL YOUR SERVICES

BE CAREFUL IF YOU CANCEL YOUR SERVICES, I'M TALKING ABOUT ASSIGNING YOU A DOMAIN NAME BY NAMECHEAP, THEY ARE TRYING TO CHARGE ME A FEE OF MORE THAN $52.O0 FOR CANCELING. AND I SAID THEY ARE TRYING BECAUSE I WILL FIGHT, I NEVER WAS INFORMED OF THE FEE AMOUNT FOR CANCELING, AND I HAVE BY WRITTEN TERMS AN CONDITIONS ON REFUNDS AND IN ANY PLACE THEY MENTION THE AMOUNT OF ANY FEE AND I THINK THIS IS NOT LEGAL. I WILL PLACE AN INQUIRY TO THE FAIR TRADE COMMISSION TO MAKE AN INVESTIGATION ON THIS ...

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