9.1
Spot Score
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Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more
Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.
Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.
Affordable pricing on domains and related services, with customizable add-ons.
Reliable and trustworthy experience as a domain registrar, preferred by long-term users.
Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.
Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.
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BC
Bryce Coonce
05/07/24
I love NameCheap
I love NameCheap. Been using them for years and have never been disappointed. My most recent chat with Aravindan S. was awesome. Fast, to the point, and perfect!
B
Brett
05/07/24
Courteous
Courteous, knowledgeable, and thorough support.
GK
Gabinho Kamga
05/07/24
Awesome support.
Date of experience: May 07, 2024
MH
mohammad halil
05/07/24
Very very cooperative
Very very cooperative, thank you very much
N
Nguni
05/07/24
I always get the best assistance and…
I always get the best assistance and the best response times. I am so happy with Namecheap. I have been using it for quite some time and intend to continue using it.
AS
Ama Secret
05/07/24
Miss
Thank you for your swift response and for helping me solve my verification issues in less than 60 seconds! You are a genius!
AM
Adelbert Mabandi
05/07/24
Great customer services. Great skills!
Great customer services. Great skills from their technicians.
MR
Mahbub Rashid Tonoy
05/07/24
very good!!
Date of experience: May 07, 2024
J
José
05/07/24
Namecheap support
Namecheap support is the main reason why I am not a client, I am a big fan
PA
Parveje Alam
05/07/24
Very good and I'm very happy
Date of experience: May 07, 2024
