9.1
Spot Score
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Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more
Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.
Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.
Affordable pricing on domains and related services, with customizable add-ons.
Reliable and trustworthy experience as a domain registrar, preferred by long-term users.
Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.
Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.
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AJ
Andrija Jovanovic
05/15/24
Professional
Very professional
NE
Nour Elhouda
05/15/24
Maryna M
Maryna M. thank you so much i swear you are the best assistant
EA
Edouard Askmo
05/15/24
Suriya B: Polite and Efficient!
I appreciate the help Suriya B gave me. Courtesy doubled with efficiency. I like that.
T
TOB
05/15/24
Best in the business!
Every time I need any help at all, the Namecheap support system is the best in the business. I would never use ANY OTHER site for my website/domain needs, they are the best!
JE
Jesús Eduardo Bolívar
05/15/24
SSL activation support
Quick response in the live chat, explanation and resolution of a broad and fast problem
N
Naif
05/15/24
Aishwarya is the best
Date of experience: May 15, 2024
IL
Igbokwe Laurence
05/15/24
Their Support staff are wonderful!!!
Date of experience: May 15, 2024
MP
Moises Pompa
05/14/24
Very good asistance
Subiksa R. Provide very good asistance, thanks.
AA
Ayman Al-Marashdeh
05/14/24
These guys are amazing
These guys are amazing, I have been using their services for over 7 years now, and they never disappoint.
I
Ini
05/14/24
Great support.
Suriya B. helped me with my issue. She was kind and patient and even offered valuable suggestions to prevent a reoccurrence. I've been a customer for over seven years and the support has always been outstanding.
