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9.1

Spot Score

Namecheap VPN - VPN Software

Namecheap VPN Reviews in April 2025: User Ratings, Pros & Cons

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3.8

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Namecheap VPN Reviews & Ratings

3.8

Very Good

Based on 11209 ratings & 3172 reviews

Rating Distribution

Excellent

(2650)

Very Good

(53)

Good

(28)

Poor

(36)

Terible

(405)

Expert's Review

Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more

Namecheap VPN pros and cons

  • Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.

  • Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.

  • Affordable pricing on domains and related services, with customizable add-ons.

  • Reliable and trustworthy experience as a domain registrar, preferred by long-term users.

  • Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.

  • Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.

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Showing 1271-1280 out of 3172

G

Gyles

11/04/23

5 out of 5

Good value service

Have several hosting accounts with Namecheap. Good value for money & they back up your websites in the event that there's a problem.

PE

Precious Eshun

11/04/23

5 out of 5

Very good

Namecheap finds the best solution for your issue from numerous chat assistants.

MY

Melisa Yılmaz

11/03/23

5 out of 5

I have been working and doing business…

I have been working and doing business with this company for 3 years. They give incredible attention and information and are looking for instant solutions to the problem. I was very pleased with Namecheap and its staff. They were very friendly and very pleasant to chat with.

A

Alicia

11/03/23

5 out of 5

NameCheap Support Review

I got the info I needed to make a good decision and resolved my issue.

JK

Janaka Kamalgoda

11/02/23

5 out of 5

i was in a big issue

i was in a big issue. i installed ssl certificate with guidance of one agent. but after i check my web side any submenu doesn't work. we are going to organize international event. website is more important for every second. i tried to chat new agent. she told that from your side is ok therefore i must try to contact my hosting partner. it is not good answer. i know that this issue came after i install ssl certificate. i told that i recommended your company and i bought ssl from your company ...

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CJ

Casper Joe

11/02/23

5 out of 5

Namecheap has been my number one source…

Namecheap has been my number one source of web hosting and also buying domain names. Their support is the best among all the web hosting companies.

MH

moazam hargan

11/01/23

5 out of 5

Best Service Ever

Best Service Ever. I am too much happy

N

Nahid

11/01/23

5 out of 5

Support was fast and great

Date of experience: November 02, 2023

DP

Domaine Papakonstantis Apartme

11/01/23

5 out of 5

Prompt and proper service

Date of experience: November 02, 2023

P

Paul

11/01/23

5 out of 5

Complex payment issue resolved easily.

Khrystyna saved me. My account email was destroyed, leaving me no access to my account while payments kept being charged. It was my fault; I should have changed my email before the old one was destroyed. Khrystyna helped me verify my identity and regain access to my account. A process that could have been very long and painful, regaining access to my account via the live-chat feature inspired confidence in the customer service of NameCheap. I would recommend NameCheap to others.