spotsaas-logo
Get Listed

8.9/10

Spot Score

N-able MSP Manager - Help Desk Software

N-able MSP Manager

Empower your MSP team for better customer experiences.

3.9

Add to compare

N-able MSP Manager offers custom pricing plan

N-able MSP Manager Reviews & Ratings

3.9

Very Good

Based on 39 ratings & 26 reviews

Rating Distribution

Excellent

(9)

Very Good

(7)

Good

(7)

Poor

(2)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 26

JM

John M

10/05/22

4 out of 5

"Good simple PSA"

What do you like best about N-able MSP Manager? Has what we need, not a bunch of extra features that I don't need What do you dislike about N-able MSP Manager?

KS

Kevin S

10/04/22

4 out of 5

"Reporting Needs Work"

What do you like best about N-able MSP Manager? A centralized place for all tickets. Timers. What do you dislike about N-able MSP Manager?

JD

Jason D

05/16/22

4 out of 5

"N-ABLE MSP Manager"

What do you like best about N-able MSP Manager? The versatility of the tool makes many tasks easier. What do you dislike about N-able MSP Manager?

SR

Steven R

08/26/19

4 out of 5

"Excellent ticketing system"

What do you like best about N-able MSP Manager? The integration with SolarWinds RMM. Tickets are logged and closed automatically as issues are fixed via the RMM dashboard. We can view client notes, passwords or take control of a machine from the one website. It is simple to customize alerts for aging tickets or SLA's.

CL

Christie L

04/21/22

3.5 out of 5

"Good for smaller businesses"

What do you like best about N-able MSP Manager? I liked that you could interface it with the rest of the software offered by N-Able as well as other software. Also, the overall admin management part of the software is intuitive enough that you don't need a degree in it to get what you want from the software.

KF

Kristy F

05/17/18

3.5 out of 5

"Versatile RMM"

What do you like best about N-able MSP Manager? Solarwinds has very customisable error reporting. It also makes patch management across multiple sites much easier. What do you dislike about N-able MSP Manager?

AU

Anonymous User

04/08/20

3 out of 5

"Great system but not very responsive"

What do you like best about N-able MSP Manager? Items that can be controlled with client machines What do you dislike about N-able MSP Manager?

AU

Anonymous User

08/22/19

3 out of 5

"Great all in one solution, not without its issues"

What do you like best about N-able MSP Manager? I like the fact it literally a complete solution, l have everything I need in the same portal What do you dislike about N-able MSP Manager?

JB

jeremy b

10/11/22

2.5 out of 5

"would like to see some features from help desk manager added"

What do you like best about N-able MSP Manager? simplicity and management of monthly billing What do you dislike about N-able MSP Manager?

AU

Anonymous User

10/04/22

2.5 out of 5

"Great Basic coverage"

What do you like best about N-able MSP Manager? Easy to view tickets. good pricing. easy navigation What do you dislike about N-able MSP Manager?