9.3
Spot Score
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C
customer
07/15/21
My online chat with Chris answered the…
My online chat with Chris answered the queries I had quickly and he promptly forwarded an email with the information I needed to upgrade.
P&
Psychology & Wellbeing Admin C
07/14/21
Darren was very helpful as sometimes it…
Darren was very helpful as sometimes it was not easy to explain a problem. he's patient.
LO
Leigh Oldham
07/13/21
Tanya was extremely patient and very…
Tanya was extremely patient and very clear in her instructions, which was great for me as I am not strong with technology. The problem was solved very efficiently and I can now process our payroll on time which is very important for our business and our employees! Thank you so much Tanya
KH
Kelli Hynes
07/12/21
Excellent help
Excellent helpThank you Darren
JP
Jillian Patane
07/12/21
MYOB HELP DESK
I am very happy that my MYOB inquiry was sorted in a matter of 10 minutes by the Help desk operator and Darren was polite and patient with my lack of knowledge and skills. Thanks for this service it's so very good.
WY
Winnie Ye
07/08/21
I have spoken to two technical…
I have spoken to two technical supporters. They were very patient and understood my issues quickly. They refer my case to the relevant team and the problem is resolved promptly.The only concern is I had to repeat a lot of tests when I talked to two different staff. It would be great if the first person could tell the second one what steps he has already taken so that the customer do not to repeat the same tests.
CW
Cherry Waaka
07/08/21
Alistair was great to deal with
Alistair was great to deal with, found solution & gave me step by step instructions while on the phone to fix problem. Great communication skills, thanks Alistair.
GB
Gerard Boterman
07/08/21
See comments in feedback
See comments in feedback
DW
Danny Wang
07/07/21
The consultant responded to me very…
The consultant responded to me very quick and provided me the easy solutions. I am happy that the issue is solved very quickly.
CG
Claudia Gialamas
07/06/21
Had a great experience with MYOB today
Had a great experience with MYOB today! Answered my questions and did not have to wait too long! First person found the correct person to assist me. Would recommend
