Mynd Reviews in April 2025: User Ratings, Pros & Cons

MYND-CHEATERS- BE WARE- ABSOLUTELY HORRIBLE

I wish I could give them a thousand negative stars for the horrible service they provided us and the countless lies that they told us. Sep 2023: Dylan Cambareri, regional account manager promised absolute great service and go us to onboard with them. He told us that Mynd is absolute best in the property management market, that was the biggest lie, you all are a HUGE SCAMMING COMPANY. Enter Katie Terzynski- the first property manager we were assigned, who had no clue absolutely zero clue on ...

I wish there was minus star rating

I wish there was minus star rating - MYND is the worst rental property management company. They do not take any responsibility. They have excuses for everything. Their response is tenant did not pay after our follow ups and emails and calls so it not our fault. Why are we paying them. They do not even bother to do Moving out Inspection. Since I am not continuing to rent with them they do not care about me and my property . Tenant left the property messy. WORST EXPERIENCE -NEVER DO ANY ...

Bad service- Do not let them manage our property

I posted my review Sept 5th 2024 to which they responded 5 days later their usual "We are sorry to hear about your experience...... and a team member will be reaching out to you directly to discuss your feedback " But I have not heard back from anyone yet. I did talk and email with some other manger who confirmed Mynd made a mistake but they are not willing to take any action to correct it. They are waiting to see if they can approve the monthly management fee of $119 to be credited back - ...

This a scam company that only wants to…

This a scam company that only wants to get your money how can you pay your application fee and then 5 minutes later you are denied I will give it to them they have lot of game I should have listen to one of their client when he told me not to trust them. lesson learned run from mynd crook.

Potential renters RUN if the management…

Potential renters RUN if the management company you're thinking about renting from is MYND. It's Always the renters fault. The landlord chose MYND because anything that goes wrong will automatically be passed on to the renter/tenant. The worst property management company I've ever delt with

I would like to shed some light on Ashley Gentry

I would like to shed some light on Ashley G. She has been communicating, answering and just a breath of fresh air when it came to renting and moving out of our rental property . I never got the sense that I was bothering her and opposed or a few other people i have spoken to , She has given me faith that good property managers are still out there and a possible chance to renting another rental in the future using Mynd. Ashley that you for caring and excelling at your position!

Run! Not worth your time or money

Onboarding as an owner 2 years ago was a pain and processing out now is even worse. Customer service is one of the worst I have ever experienced and when I kept asking to talk to someone else or the supervisor was told I cant and have to keep dealing with the same individual. Was told or promised certain things while onboarding to be told later they can no longer honor it. Had few incidents where their vender was suppose to come to one of the units but never show (tenants actually called me ...

It makes me sick to have to give this…

It makes me sick to have to give this company one star . They are the worst most incompetent company , I swear run by robots with zero customer service and I actually feel victimized being under their so called " property management . There are 89 unresolved issues on my portal . They are overcharging me for unsubstantiated charges,

The worst

The worst, never on time even during Emergency situations

Absolutely the worst rental company…

Absolutely the worst rental company I’ve ever dealt with. No communication, slimy sneaky ways to overcharge. We rented from MYND for 3 years. Always on time with rent. We had a broken window which they initially they told us to go to our neighbor who we assumed accidentally broke it with a weedwacker and demand they pay for it. After 6 months we finally had mynd randomly call and set an appointment to fix it. Even the company fixing it had complaints on MYND. Now 3 years later we moved out ...