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MyFax - Fax Software

MyFax Reviews in April 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 71-80 out of 604

FC

Franco Cavaliere

09/26/23

5 out of 5

Mr Chris the best profissional

Mr. Chris support was fantastic. He quickly provided the solutions I needed.

FC

Franco Cavaliere

09/26/23

5 out of 5

Mr Chris the best profissional

Mr. Chris support was fantastic. He quickly provided the solutions I needed.

SE

Stephen E Elmore

09/20/23

5 out of 5

Easy and affordable

ease of use, great chat with the agent

SE

Stephen E Elmore

09/20/23

5 out of 5

Easy and affordable

ease of use, great chat with the agent

J

Jimmy

08/30/23

5 out of 5

Simona was very nice and helpful.

Date of experience: August 31, 2023

1C

1365 Calistoga Dr. Tx

08/30/23

5 out of 5

helpful, courteous service

I have used efax for many years and since retirement is here, I called to cancel the service. There were no problems and she took care of it for me with no sales pitch trying to keep my business when I no longer needed the service which was appreciated!

AR

Anna Ray

08/30/23

5 out of 5

Thier customer service is STELLAR!!!

Thier customer service is STELLAR!!! They handled my issue quickly and the rep I spoke with was professional, friendly, knowledgeable and was a delight to deal with please give her a raise!

J

Jimmy

08/30/23

5 out of 5

Simona was very nice and helpful.

Date of experience: August 31, 2023

1C

1365 Calistoga Dr. Tx

08/30/23

5 out of 5

helpful, courteous service

I have used efax for many years and since retirement is here, I called to cancel the service. There were no problems and she took care of it for me with no sales pitch trying to keep my business when I no longer needed the service which was appreciated!

AR

Anna Ray

08/30/23

5 out of 5

Thier customer service is STELLAR!!!

Thier customer service is STELLAR!!! They handled my issue quickly and the rep I spoke with was professional, friendly, knowledgeable and was a delight to deal with please give her a raise!