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MyFax - Fax Software

MyFax Reviews in April 2025: User Ratings, Pros & Cons

Efficient faxing made effortless.

4.2

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MyFax Reviews & Ratings

4.2

Very Good

Based on 1015 ratings & 604 reviews

Rating Distribution

Excellent

(551)

Very Good

(22)

Good

(8)

Poor

(1)

Terible

(22)

Expert's Review

MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more

MyFax pros and cons

  • Efficient and responsive customer service team, providing quick and professional assistance.

  • Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.

  • Service offers attentive and personalized support, making customers feel valued and cared for.

  • Navigating the system and finding certain features could be challenging for some users.

  • Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.

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Showing 61-70 out of 604

RS

Rosie Soto

11/08/23

5 out of 5

She was patient & knowledgeable.

Date of experience: November 09, 2023

BM

Bird Mann

11/07/23

5 out of 5

Iraia was a pleasure to deal with

Iraia was a pleasure to deal with. The product itself was mediocre and to be honest I don't see why we still have a need for it, but she made the experience tolerable. Someone should give her a raise.

PD

Pablo Dilbert

11/06/23

5 out of 5

Great Job very good for Russ

I had a great experience when I called I was helped very quickly and professionally by Russ Hahn he did a great job thanks very much.

MC

Michael Campbell

11/02/23

5 out of 5

Good and quick

Good and quick. Chris I was helpful.

EU

Ejikeme Uzor

10/30/23

5 out of 5

Getting the help that I needed at the…

Getting the help that I needed at the time I need it

M

Medina

10/30/23

5 out of 5

Knowledgeable and patient rep.

Date of experience: October 31, 2023

CM

Cate Mayers

10/18/23

5 out of 5

Lohita

Lohita, was very helpful and understanding of my needs regarding my MyFax account! I let her know in the future when resources are more readily available I will return to have an account with MyFax!👍🏽

JK

Judith K. Puetz

10/15/23

5 out of 5

My problem was solved in a timely manner

My problem dealt with billing. It was handled in a very professional manner and the issue was taken care of. It was a pleasure speaking with Moe! We had a great conversation. My thanks to him for getting everything fixed! Give him a raise : )

HM

Hugh Meighan

10/15/23

5 out of 5

Representative was able to help me…

Representative was able to help me right away.

M

Maxie

10/11/23

5 out of 5

Awesome experience and great asset to your company

The representative had such willingness with such a thoughtful refreshing attitude, very knowledgeable, very professional, and most helpful. Efforts provided above and beyond the call of duty. Thanks so much for your outstanding help! Maxie