Efficient faxing made effortless.
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Starts from $10/Month
MyFax has proven to be a reliable and customer-centric service over the past year, as highlighted by numerous satisfied users. The standout feature of MyFax appears to be its exceptional customer service, with multiple customers praising representatives like Elizabeth, Chris, and Nicoleta for their prompt and efficient support. Users consistently mention quick ...Read more
Efficient and responsive customer service team, providing quick and professional assistance.
Support representatives like Nicoleta L, Elizabeth V, and Marijana excel in handling customer issues promptly and efficiently.
Service offers attentive and personalized support, making customers feel valued and cared for.
Navigating the system and finding certain features could be challenging for some users.
Lack of clarity or clear confirmation on actions taken, such as service cancellation, can be improved for better user experience.
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Showing 41-50 out of 604
C
CvisionTravel
01/23/24
Login Issue
I had to call about my account and each time I have called the representatives have been helpful in making sure that my login and fax number meets my needs.
RO
RICH OLSON
01/23/24
Agent was friendly,smart
Agent was friendly,smart, cared about helping me and she did also easy communication
KV
Karen V Lee
01/22/24
Russ has the 'Aloha'
Russ answered all my questions and assisted in familiarizing the fax process. Checked my account and saved me $$$. In this day and economy, saving $$$ is important because of inflated price of goods, services. I've been a customer of over 10 years I beleive. Thnak you for excellent support...Kudos to Russ E Malama Pono, Karen
R
Rich
01/15/24
Customer Service was excellent
Customer Service was excellent. Mandip was very helpful in quickly resolving my problem. Clearly explained changes made in order to preserve my previous account number for historical records.
MT
Minh Ta
01/10/24
I like the fact there are 24/7 service…
I like the fact there are 24/7 service available. Kelley - the customer service rep was super friendly, patient, and pleasant to speak with. She walked me thru step by step. Extremely convenient and easy to navigate and apply.
KW
Kara Wright
01/10/24
I had a slight issue when first…
I had a slight issue when first subscribing to the service due to an error on my end. While I was mildly frustrated by not being able to make the change online, I called in and worked with Eveldina who was polite, efficient and solved my problem immediately. She also stayed on the line until she could confirm my problem had been solved which I very much appreciated.
JL
Joe Lapczenski
01/09/24
very informative
Date of experience: January 10, 2024
O
Olivier
01/08/24
My request was taken seriously and…
My request was taken seriously and Glenn took care of it in a very professional manner. Great service ! Thank you
SR
Suzanne Reine, Esq
01/07/24
Stefan P
Stefan P. was a great customer service representative. He was personable, knowledgeable and easy to work with. Normally, I do not relish contacting customer service. However, Stephan P. was outstanding and a bright spot in my day.
AM
Angela Moss
01/02/24
Eveldina provided inmediate help that…
Eveldina provided inmediate help that was needed and appreciated! Thank you!
