MURAL Reviews in April 2025: User Ratings, Pros & Cons

Mural is a great help for remote sessions

What do you like best? Sharing something that used to be unshareable: big boards full of sticky notes. This allows to do remote workshops. What do you dislike? Although Mural is very well documented, I think the facilitator functions need more explaining to allow for a quick start. Recommendations to others considering the product: Do some trial runs first before hosting a real remote session. What problems are you solving with the product? What benefits have you ...

ease of use and simplicity makes user adoption a huge success.

What do you like best? very simple and very easy to learn. the best support I've ever experienced in terms of response time and quality. What do you dislike? the absence of built-in voice instead of using a 3rd party app. What problems are you solving with the product? What benefits have you realized? the hassle of booking the right meeting rooms at the right time. the whole idea of a workplace has significantly changed, people practically can work anywhereanytime, MURAL ...

Effective Digital Collaboration

What do you like best? It's been great to do work with remote teams from user research to actual design. In fact, I have used this platform to do event design right through to planning content strategy. I appreciate that the platform is simple and intuitive to use and their continuous work to showcase methods and interview industry professionals is opens the doors to even more opportunities. What do you dislike? Adding new users to a project means extra $ - the process of inviting ...

Super flexible

What do you like best? The flexibility the product gives is amazing! specially when you're in remote teams. What do you dislike? sometimes the UI feels very old and avoid me to use the product. What problems are you solving with the product? What benefits have you realized? Research in general, periodic feedback with clients and coordination with teams.

Easy tool for difficult work

What do you like best? I really like the intuitive features and the structure that mural brings to my unstructured daily work. What do you dislike? I dislike that I need to sign in everytime I log on, it would be great if Mural could remember me. What problems are you solving with the product? What benefits have you realized? Long-time brainstorming with mural solved my problem of

Mural Rocks

What do you like best? It's an amazing tool for individuals or teams alike to brainstorm, organize and design together. The templates they have are amazing for Product teams to use What do you dislike? There really is nothing that I dislike about mural What problems are you solving with the product? What benefits have you realized? Doing Design Sprints and brainstorming with my remote team

Remote Collaboration done right

What do you like best? The simplicity of use, combined with the templates make it so easy to get started. The ability to scale the canvas is great. Really like the integrations with Slack and with Teams, really helps with collaboration with remote team members. Creating your own templates for your own workflows is a real, productivity booster for your team and your peers. What do you dislike? Would like to see improvements to the lines and arrows that allows them to work better as ...

Fantastic Distributed Collaboration Tool

What do you like best? I work with colleagues all around the globe, and the ability to collaborate with them virtually, as if we were actually around a whiteboard putting up sticky notes is fantastic. We use it for all kinds of design work, from UX to Agile roadmapping to release planning. Doing some brainstorming? Throw up a quick board to capture those ideas! Need to gain consensus? Copy the bullets out of the email and create an affinity map. What do you dislike? I wish there ...

Good Reminder Tool

What do you like best? I like the dynamic the meetings have become in my team using Mural. We use it as a reminder, voting and organizer tool. What do you dislike? I don't like how much sensitive it is when you are creating a new mural. you cannot click by mistake or resize shapes sometimes is very painful. What problems are you solving with the product? What benefits have you realized? We are solving misunderstandings within our team as all the info, updates and statuses ...

It's a nice and handy tool to share thoughts and insights among geographically dispersed team member

What do you like best? You only need to have a browser available on your laptop to start using this tool. It doesn't require a deep or intense training to use it, most of its functions are intuitive or can be explained quickly. It simplifies a lot all the logistics involved on remote teams. What do you dislike? Navigation and zoom is still not straight forward, you need to configure your mouse properly to navigate and zoom on a mural board. It would be better if you could just use ...