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8.5

Spot Score

MultiSafepay - Payment Gateway Software

MultiSafepay Reviews in April 2025: User Ratings, Pros & Cons

Secure payments made easy for online merchants.

4.4

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MultiSafepay offers custom pricing plan

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MultiSafepay Reviews & Ratings

4.4

Very Good

Based on 22030 ratings & 243 reviews

Rating Distribution

Excellent

(181)

Very Good

(19)

Good

(1)

Poor

(3)

Terible

(39)

Expert's Review

Multisafepay has garnered a loyal following with its diverse range of payment methods and user-friendly Magento module, making it a valuable partner for online businesses like Penworld.be. The quick and efficient customer support, even on weekends, further enhances its appeal. Despite occasional issues raised by users, the overall sentiment leans towards ...Read more

MultiSafepay pros and cons

  • Quick and responsive customer support, ensuring prompt assistance and issue resolution, enhancing user experience.

  • Seamless integration and reliability, contributing to the smooth operation of online shops and customer transactions.

  • Complicated and time-consuming account activation process, with excessive and invasive requests for documentation, causing delays and frustrations.

  • Instances of inaccurate refunds or payment discrepancies, leading to customer dissatisfaction and financial issues.

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Showing 11-20 out of 243

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Arnaud de Walshoutem

12/14/20

1 out of 5

Belangrijke bestelling… FAIL

10 keer een belangrijke bestelling proberen te betalen. Alles geprobeerd, Visa, Paypal, BC, .. Enkel een blank scherm als resultaat.Deze bestelling van +€1000 zal dus niet tijdig geleverd kunnen worden en zal gedeelte nutteloos zijn.

XJ

XXLhoreca JUMA International BV

12/10/20

5 out of 5

Goede support en integraties

Goede support en integraties. al jaren klant bij MSP en nog altijd tevreden. erg fijne contacten binnen MSP die ons altijd helpen bij vragen.

NJ

Nico Jansen

11/30/20

1 out of 5

Oops, an error occurred.

Dus naar MultiSafepay- support alle gegevens over Txic 407460908 ingevuld en druk op verzenden, krijg ik een bericht " Oops, an error occurred " van een open source content managementsysteem die om een donatie vraagt, terwijl ik nog steeds in ""Contactfromconsument-NL25523"" sta. Drie maal geprobeerd. Je moet bij MultiSafepay zelfs voor een contactformulier betalen.

MC

Manuel Costa

11/27/20

1 out of 5

I am getting the following error when…

I am getting the following error when trying to place an order online at an online shop where the payment option is only available by using MultiSafePay:Secure Connection FailedAn error occurred during a connection to payv2.multisafepay.com. PR_END_OF_FILE_ERRORThen after trying to pay with a credit card and giving up on it I tried to send a bank wire, but MultiSafePay interface provided me with confusing information (two different IBAN numbers in two separate emails), making me no longer ...

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L

Lila

11/13/20

1 out of 5

After I'd already placed an order and…

After I'd already placed an order and paid for it, I got an email from this company saying I hadn't paid yet. There was a link so I could pay. It looked like a phishing scam. I didn't sign up for their service, but got a pop-up to insure my order by some other company, which I assume then triggered the scam email to pay again for something I already paid for. Very dishonest company! There was also no way to unsubscribe from their emails. I never subscribed to their service, and didn't order ...

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MV

Madouc van Zijl

11/11/20

5 out of 5

Ik maak erg graag gebruik van…

Ik maak erg graag gebruik van MultiSafepay. Jammer om te lezen dat veel consumenten niet begrijpen dat MultiSafepay niet verantwoordelijk is voor operationele zaken van een webshop.

L

Lila

11/10/20

1 out of 5

After I'd already placed an order and…

After I'd already placed an order and paid for it, I got an email from thus company saying I hadn't paid yet. There was a link so I could pay. It looked like a phishing scam. I didn't sign up for their service, but got a pop-up to insure my order by some other company, which I assume then triggered the scam email to pay again for something I already paid for. Very dishonest company!

D

deivis

11/08/20

1 out of 5

ME LLEGAN CORREO ELECTRONICO CON UNA…

ME LLEGAN CORREO ELECTRONICO CON UNA FACTURA POSIBLEMENTE UN VIRUS , DE ESTA GENTE CUANDO JAMAS EN LA VIDA ME E REGISTRADO O DADO MIS DATOS , JAMAS E ABIERTO UNA CUENTA O E USADO SU SISTEMA DE PAGO , DE QUIEN SON ESAS FACTURAS ? NI IDEA TENGA CUIDADO CON ESTOS ESTAFADORES !!!!!!!!!!

NJ

Nico Jansen

11/07/20

1 out of 5

Makkelijk geld verdienen...

Ik bestel in een webwinkel op 27-08-2020 een product van euro 25,20. Verzend en administratie kosten euro 6,95 is totaal euro 32,15 Omdat de afgesproken levering datum niet werd gehaald de aankoop geannuleerd. Op 05-11-2020 terugbetaling van euro 18,25 van de webwinkel via MultiSafepay. Dat is makkelijk geld verdienen....euro 12,90 kwijt.

SB

Simone Banchi Enomis

10/20/20

5 out of 5

Soddisfatto, consigliato per gestori di ecommerce

soddisfatto! ottimo servizio e assistenza, li ho scelti per il nostro shop online pizzapartyshop.comfacile integrazione in prestashop e affidabile