MRI Residential Management Reviews in February 2025: User Ratings, Pros & Cons

"The easiest Property Management Software to use"

What do you like best about MRI Property Management? This software system is designed to meet each property's needs. It captures all the relevant, correct data for each property. It is easy to use and understand. The customer support center is reliable, friendly, and efficient. The system can capture and store data for ease of reference. There are a lot of reports to choose from. What do you dislike about MRI Property Management? Some features are based in the United States and I am from a ...

"Property Management software at its finest!"

What do you like best about MRI Property Management? Very easy to use, customer support is quick to reply. What do you dislike about MRI Property Management? I can not thing of anything at this time. What problems is MRI Property Management solving and how is that benefiting you? The updates on program compliance has been a huge positive.

"MRI is a Partner in Growth"

What do you like best about MRI Property Management? Access to plug in third-party softwares from a network of preferred vendors. What do you dislike about MRI Property Management? Windows and Web should not have unique features. The two should be mirrors in capability. What problems is MRI Property Management solving and how is that benefiting you? We use MRI Property Management for all property and investor reporting. Quality reporting is crucial in our ability to do business.

"EASY TO USE"

What do you like best about MRI Property Management? USER FRIENDLY. GREAT SUPPORT STAFF. UP TO DATE What do you dislike about MRI Property Management? NO DOWNSIDE TO THIS PRODUCT . EASY TO USE. What problems is MRI Property Management solving and how is that benefiting you? DO NOT HAVE TO USE EXCEL FORMS OR PAPER

"The program is extremely dated, not integrated, unreliable and not user friendly."

What do you like best about MRI Property Management? It is very unreliable and impossible to fix mistakes made within any component of the system. What do you dislike about MRI Property Management? The company is very manipulative and will screw over its clients for no reason. They cannot be trusted. What problems is MRI Property Management solving and how is that benefiting you? The company does not care about its customer. The program is very difficult to use and hard for new employees to ...

"MRI Does An Excellent Job and Is Very Easy to Use"

What do you like best about MRI Property Management? The best thing about MRI is its ease of use. I am not an accountant, but I need to use MRI to find certain financial information. Its intuitive drop-down menus and ease of use allow me to navigate through the system with ease to look up information or create reports that I use daily. What do you dislike about MRI Property Management? Some of the operations require a little bit more steps than I thin should be necessary, but that is a ...

"Useful Software for cataloguing all data related to housing and property management"

What do you like best about MRI Property Management? Provides comprehensive data collection in multiple categories What do you dislike about MRI Property Management? There is no instruction manual for users What problems is MRI Property Management solving and how is that benefiting you? Software helps us solve the issue of where to find all our data, how to organize, etc.

"Old Fashioned Software, Good if You Use it Fully"

What do you like best about MRI Property Management? MRI provides a bunch of different solutions for all aspects of property management. If there is something that does not work particularly well within their software, they allow for an API connection to other softwares. What do you dislike about MRI Property Management? MRI is very old fashioned in the way that it looks. It could be updated. What problems is MRI Property Management solving and how is that benefiting you? MRI helps to solve ...

"A Step Up in Technology"

What do you like best about MRI Property Management? MRI was a much more hands-on experience in terms of accounting and leasing than our current solution. What do you dislike about MRI Property Management? That same hands-on experience cost our teams valuable time in trying to complete their jobs. What problems is MRI Property Management solving and how is that benefiting you? MRI helped us to manage our business, but the solution did not encompass all aspects of our business needs. They do ...

"Does not meet client needs"

What do you like best about MRI Property Management? As a client, nothing so far. I had high hopes for MRI, but since my property manager switched to MRI from their old antiquated system, I have been left wishing the change had never happened. What do you dislike about MRI Property Management? As a client, the following is frustrating: 1.) Not able to attach statements to emails (statements are stored on MRI server with a link). This requires manual downloading and is labour intensive. (I ...