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8.2

Spot Score

Motion Array

Motion Array Reviews in April 2025: User Ratings, Pros & Cons

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Motion Array Reviews & Ratings

Rating Distribution

Excellent

(100)

Very Good

(3)

Good

(1)

Poor

(7)

Terible

(29)

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Showing 21-30 out of 140

AM

Andrea Magnani

09/04/24

5 out of 5

Great assets and customer service

Motion Array has a huge library of awesome assets, it's an overall great experience! Also, once I needed help with a technical issue, the customer service was really helpful!

AR

Antonio Ruiz Arrieta

09/03/24

5 out of 5

Always a professional and prompt answer.

Always a professional and prompt answer. I can tell that my concern was attended and solved. Thank You.

RF

Reverchon Films

09/03/24

5 out of 5

incredible fast service

incredible fast service

TL

Trellini Lunsford

09/03/24

5 out of 5

Emma was amazing!

Emma was amazing! She was fast and effective! She literally got my problem solved immediately!

JM

Jeffrey Moreland

08/31/24

2 out of 5

No diversity

I am a current customer and some of the stuff they have is good but if you want any non white people footage the selection gets even thinner same with the music. They just don’t have a lot for videos where the people aren’t white. Kinda unrealistic I think I am going to look for a different service

RM

Ray Mack

08/26/24

2 out of 5

Terrible Support

The support is absolutely terrible! There is no phone support, so customers must rely on email only. Response time can take as long as 2 days. I've been a customer for a month and I haven't completed my first project yet due to the delays! I'm getting 1 email per day from support during the overnight hours. By the time I wake up and reply, I have to wait another day for a reply.

NM

Nitchagan Matilda

08/22/24

5 out of 5

The team was able to resolve my issue…

The team was able to resolve my issue quickly.

MF

Milton Forte

08/20/24

5 out of 5

very easy to use and a lot of options

Date of experience: August 20, 2024

LG

Lyle Gregg

08/18/24

1 out of 5

TERRIBLE

TERRIBLE, I signed up, downloaded an intro and could not use it due to the most pathetic instructions. I thought it may have just been that one download so I tried another and had the same issue. I cancelled my subscription within 12 hours however motion array will not refund me because I downloaded a template. DO NOT USE THEM, they will steal your money and say that their terms and conditions state NO REFUND IF YOU DOWNLOAD something, they don't care if you were able to actually use the ...

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J

Jeremy

08/15/24

1 out of 5

I got duped by these guys before

I got duped by these guys before. Every time I've signed up I spend hours digging through templates only to find missing assets, non-functioning templates, etc... They hide their cancel subscription deep like other shady companies. If they had something worth selling they wouldn't be trying to keep you hooked in. You might find something useable on there, but I haven't had any success.