Motion Array Reviews in April 2025: User Ratings, Pros & Cons

Not user friendly

"Anyone thinking about canceling their subscription here will be quite surprised at how difficult they make it for you."

Very prompt replies and extremely…

Very prompt replies and extremely helpful

Alfred C

Alfred C. is very professional to understand my question, and then kindly offer me the situation and attached file to make me understand everything about this issue. So I can solve this problem, and feel very nice with your kind assist. Thanks so much !

Motion Array support is No. 1

The communication and understanding from customer to the customer support is A grade. Motion Array support made a solution to the pending problem, which worked out good for both parties. Thanks again

After a long time of paying and using…

After a long time of paying and using it, I am giving it a one-star rating and will be looking for a different asset library for my needs. I am constantly receiving third-party strikes, which almost resulted in a YouTube copyright strike. The reason? Music on MotionArray. If they claim you, that's fine; you can clear it, but why am I being claimed for copyright for music that I paid for? every single video? now even in risk to losing my channel? i sent them email and chat message.... they ...

Nope!

We bought a year subscription, a day later a representative reached out saying our company was too large and our license to be valid. It went from about $250 per year to $5000 per year. I asked if we could buy the image, he said that would be $3500. We asked for a refund, that they gave us and I found it on another site for $26. Good Riddance motionarray.com

Great point for resources!

Large content with tons of stuff to always find something very suitable! Great point for resources!

Stingy with refunds

Obviously there would be customers who aren't professional motion designers that would want something other than a subscription model for their pricing. Anyway, yeah, I bought into it and had forgot the cancel for several months. As you might imagine they were not willing to refund any of it, even though they could see I wasn't using their service. The scenario is intended and that's pretty scummy.

Thank you, Yoav!

Thank you for your quick support!

They were very responsive and eager to…

They were very responsive and eager to help. They were able to resolve my issue fairly quickly!