Moonfruit

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Design Facility Very Good, Technical Support Terrible

It was difficult to decide whether to give a 2 or a 3 star rating for moonfruit. I am a freelance designer and I have been using Moonfruit for years. They're a typical example of a company that has grown too fast for them to keep up the degree of service you've come to expect.The design facility is very good. However, the technical support is shocking.7 years or so ago it was superb. Now, with growth, when dealing with a technician, you can see where the policies and procedures have been ...

I find the responsive editor to be the…

I find the responsive editor to be the MOST annoying editor I've ever used, it's incredibly limited in it's functions, really glitchy, impossible to drag and drop, creating menu items need some really laborious workarounds, the sliders to select font size, etc., jump up and down in huge increments but never let you select the size you want (please, just let me type the point size in, there is obviously some CSS in here that makes text in some sections a different size, even when they are ...

Feb 12 2021 Flash full editor still…

Feb 12 2021 Flash full editor still works on expired chromebook. note flash doesnt work on a new chromebook Flash Solution that works for me. Hi Please note that if you use an old Chromebook that has reached end of life (and therefore no longer gets updates) then you can get access to the full web editor, first access your site and you will get the cut down editor, then add &toolbar=E to the end of the address bar and press enter and you will then be told flash is out of date, but press ...

Moonfruit editing.

I also have used Moonfruit for years and I am highly frustrated with the current situation regarding editing. Fortunately my site is non commercial but if it was this would be unacceptable. I have asked them to add notes to apologise to readers which have been done promptly but we need to know from the MD or CEO what's going on and when will it be fixed?

En micaso eliminaron una funsion con la…

En micaso eliminaron una funsion con la Cual ya tenia Anos sin problema alguno. Ahora no cuento con ese servicio y me gustaria que lo resolvieran lo antrs posible!

Was happy, gone down hill to the point of us leaving

We have been with moonfruit for 6 years, now owned by Yell.com. The site builder is good and the response builder works very well. I have 5 sites with them and spend around £40 a month for various bits emails, https etc.The problem is when they have an outage it takes days to come back up. There's no contact because they take their own site down too. Their twitter account goes silent too. We have had an average of 4 days down each year. my main site has around 50'000 unique users a year, so ...

Bye!

Final nail in the coffin for Moonfruit. After having been with them for many many years I have spent the last few days redesigning my website on Wix and their builder is absolutely fantastic! I can't emphasise that enough!I suggest everyone take the time you have in lockdown, if you're unable to work at the moment like me, and redo your website using Wix.Just waiting for domain to transfer then it's bye bye Moonfruit forever

NO SUPPORT

I have been with Moonfruit for ten years now. I have a number of small problems on site that I need help with. The support pages are impossible to use, surely they know that people use sites like Moonfruit because they don't have the skills or time to learn how to make a site on our own. Come on, put an email support and a chat line up. I will have to cancel unless help is forthcoming.

I wanted to move from Moonfruit over to…

I wanted to move from Moonfruit over to another registrar due to their poor speed limit, contacted the support team for help and till now they’ve been no response from them, my website have been down countless number of times and no one seems to care or have anything to do about it, so I got annoyed and had to move my website elsewhere using support from techcyber firm here, immediately I contacted them on *(+1. 2012979269) they only required few details and before an hour I had all ...