8.9
Spot Score
Create stunning websites in seconds with Moonfruit.
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Moonfruit, once hailed for its accessible and user-friendly website-building tools, has faced significant challenges over the past year. Many long-standing customers have expressed frustration over the company's handling of the Adobe Flash discontinuation, which rendered websites temporarily uneditable and disrupted services for months. Migration to an ...Read more
Long-term customers appreciated the platform's ease of use and affordability in its earlier years.
Some users found the "Flash fix" effective after proper installation, restoring editing functions.
Outdated platform with poor adaptability to modern technologies; reliance on Flash caused a major service disruption.
Extremely delayed response to Flash's end-of-life transition, leaving users unable to edit their websites for months.
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Showing 91-100 out of 132
E
EllieP
06/22/20
You let our local Hospice down when they most needed you.
Today, was our chosen day to release our 10 short films of local gardens, to raise money for our local hospice. The pandemic meant it was down £1m as 80% of its income comes from charitable funding. We publicised well in advance. I even got a local BBC Radio intereview and told everyone to remember our web page. Trumpeted a fanfare. Announced that the Charity page would be on our website on 21st June 2020. And, guess what - Moonfruit has failed us and the hospice movement. It's down. How ...
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M
Matt
06/21/20
Bye!
Final nail in the coffin for Moonfruit. After having been with them for many many years I have spent the last few days redesigning my website on Wix and their builder is absolutely fantastic! I can't emphasise that enough!I suggest everyone take the time you have in lockdown, if you're unable to work at the moment like me, and redo your website using Wix.Just waiting for domain to transfer then it's bye bye Moonfruit forever
PS
Paul Stevens
06/21/20
This company needs shutting down
This company needs shutting down, perhaps we should take combined legal action. Owned by Yel group Im going to contact the CEO because my website is down again and nothing is workingAdvice from me to potential customers - Think twice before using Moonfruit!
DJ
David Jackson
06/21/20
Absolute joke of a company
Absolute joke of a company. Regular outages and customer service is appalling. Use at your peril.
Z
Zoe
06/21/20
BROKEN AGAIN
Once again I cannot access any of my business sites & nor can my customers. This has become a regular occurance & is costing me customers. No support from customer services & I seem unable to move my domain names to another hosting company - if anyone can help with this please let me know!! AVOID SIGNING UP WITH THEM AT ALL COSTS.
RB
richard bailey
06/18/20
CRIMINAL SHAMBLES
incredibly bad service bordering on the criminal, I have been trying to speak to someone or get a call abck for over a month, and yes another yearly subscription has gone through in the meantime!! - trying to move away to squarespace but will not help me transfer my site! driving me crazy- asked if there is an ombudsman i can contact but no reply. what a sodding shambles DO NOT USE MOONFRUIT OR NAMESCO
SS
Sam Sainsbury
06/12/20
Shocking, slow customer service
Shocking customer service. My website vanished one day so I decided to contact support. Problem is that you can only contact them via what must be the worlds slowest chat interface with my first request answered after more than an hour and my response to their reply in yet to be read more than another hour later. This is no good for me and costs my business money. Moving to another supplier.
C
Cherie
06/05/20
LEAVE MOONFRUIT TODAY - THEY’LL TAKE YOUR MONEY AND DO NOTHING FOR YOU
Since selling to yell.com, moonfruit.com has been forgotten. Support is virtually non-existent especially for legacy customers (Legacy=been there since before the sale). If you call yell.com and look for answers, they hang up on you or don’t have any idea.No new features. No new templates. Just nothing. Oh, and they don’t honour your old plan exactly either.Yell are prioritising yell.com plans which are more expensive than moonfruit.I’m tired of it and will be jumping ship so I hope my ...
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H
Howard
04/23/20
NO SUPPORT
I have been with Moonfruit for ten years now. I have a number of small problems on site that I need help with. The support pages are impossible to use, surely they know that people use sites like Moonfruit because they don't have the skills or time to learn how to make a site on our own. Come on, put an email support and a chat line up. I will have to cancel unless help is forthcoming.
RW
Rebecca Walsh
04/21/20
terrible company
terrible company. I cancelled my subscription and they are continuing to charge. When I questioned it they said that the account had not been cancelled but it clearly stats on my dashbord and in my billing section that the account is cancelled when I sent them a screen shot of both the online advise disappearedsee below correspondence and stay away from this companyhi I cancelled my subscription about a month ago and you continuing to charge my account?2:55 pmOperator profileMoonfruit ...
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