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8.6

Spot Score

Moogsoft - Incident Management Software

Moogsoft Reviews in April 2025: User Ratings, Pros & Cons

Streamline IT incident management for faster resolution.

4.4

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Starts from $833/Month, also offers free forever plan

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Moogsoft Reviews & Ratings

4.4

Very Good

Based on 60 ratings & 37 reviews

Rating Distribution

Excellent

(28)

Very Good

(7)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Moogsoft stands out as a highly efficient and reliable tool for managing multiple monitoring tools. Users appreciate its intuitive interface, ease of use, and exceptional customer support. The AI-driven predictive monitoring capabilities, noise reduction features, and event correlation functionalities are particularly praised for streamlining incident management ...Read more

Moogsoft pros and cons

  • Centralizes alerts from different monitoring tools, utilizing AI for predictive monitoring.

  • Easy to use with intuitive workflows and excellent customer support.

  • Excellent noise reduction, event handling, and machine learning capabilities.

  • Creates single situations for multiple alerts, improving efficiency.

  • Need for an option to manually retest/rerun alerts for verification.

  • Limited customizability and complexity might be overwhelming for new users without adequate support.

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Showing 31-37 out of 37

NK

Naveen K

11/26/19

5 out of 5

"MOOGSOFT - MOM tool, name itself tells it's Manager of Managers. "

What do you like best about Moogsoft? MOOGSOFT is a MOM monitoring tool which can be integrated with all other tools and we can monitor the alerts and situations in a single dashboard.

NB

Nijas B

11/26/19

4 out of 5

"so far so good"

What do you like best about Moogsoft? The way the alerts and situations populated is easy to play around. What do you dislike about Moogsoft?

IP

Ignesh P

11/25/19

5 out of 5

"Good"

What do you like best about Moogsoft? Most likely everything.all is good and perfectly working What do you dislike about Moogsoft?

AU

Anonymous User

11/24/19

4.5 out of 5

"Moogsoft Monitoring tool"

What do you like best about Moogsoft? 1.We have option to segregate the alerts according to importance. 2.It merges alerts based on best AI.

KA

Kantamsetti A

11/23/19

3 out of 5

"It is very much convenient and user friendly console"

What do you like best about Moogsoft? All alerts come on common console. As the color distinguishes the priority of the alert we receive. What do you dislike about Moogsoft?

AU

Anonymous User

10/29/19

5 out of 5

"Best Event Management Tool"

What do you like best about Moogsoft? Situation room is the unique feature which no other event management tool gives. It's an AI based tool where we write MLs.

AU

Anonymous User

11/22/18

3.5 out of 5

"It could be great, but has fallen greatly short."

What do you like best about Moogsoft? I like the concept of finding correlation to issues going on, and working with other platforms for documenting issues through to Problem records and Change Requests.