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8.6

Spot Score

Moogsoft - Incident Management Software

Moogsoft Reviews in April 2025: User Ratings, Pros & Cons

Streamline IT incident management for faster resolution.

4.4

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Starts from $833/Month, also offers free forever plan

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Moogsoft Reviews & Ratings

4.4

Very Good

Based on 60 ratings & 37 reviews

Rating Distribution

Excellent

(28)

Very Good

(7)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Moogsoft stands out as a highly efficient and reliable tool for managing multiple monitoring tools. Users appreciate its intuitive interface, ease of use, and exceptional customer support. The AI-driven predictive monitoring capabilities, noise reduction features, and event correlation functionalities are particularly praised for streamlining incident management ...Read more

Moogsoft pros and cons

  • Centralizes alerts from different monitoring tools, utilizing AI for predictive monitoring.

  • Easy to use with intuitive workflows and excellent customer support.

  • Excellent noise reduction, event handling, and machine learning capabilities.

  • Creates single situations for multiple alerts, improving efficiency.

  • Need for an option to manually retest/rerun alerts for verification.

  • Limited customizability and complexity might be overwhelming for new users without adequate support.

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Showing 21-30 out of 37

AK

Arun K

06/25/20

3.5 out of 5

"Excellent AIOPS Platform"

What do you like best about Moogsoft? Event Correlation engine which helps in identifying the right alarm [parent event] where the issue occurs is really awesome.

AU

Anonymous User

06/23/20

5 out of 5

"Moog"

What do you like best about Moogsoft? Event correlation - they way we can correlate What do you dislike about Moogsoft?

AU

Anonymous User

05/28/20

5 out of 5

"Best AIOPS Platform"

What do you like best about Moogsoft? The ability to have a single pain of glass and easily ingest data from many sources. What do you dislike about Moogsoft?

AU

Anonymous User

05/20/20

4.5 out of 5

"Best AIOPS solution"

What do you like best about Moogsoft? • With our legacy tools we were looking at 7k+ alerts a day. With MoogSoft Situation concept of clustering alerts based on different alert attributes via recipes we are now looking at 1500+ Situations which is a drastic reduction.

KG

Konika G

03/06/20

4.5 out of 5

"Moogsoft is great management of management later tool"

What do you like best about Moogsoft? We used moogsoft for aler segregation which helps us not to get same alert multiple times from different tools. What do you dislike about Moogsoft?

VK

Venkata K

03/05/20

4.5 out of 5

"Monitoring Tool"

What do you like best about Moogsoft? User interface is good. Easy to understand all the options in the tool.

SV

sridhar V

02/06/20

4 out of 5

"Best Moogsoft Experience"

What do you like best about Moogsoft? Well organized good looking monitoring console. one stop solution for all manager(cdm,scom,snmp_trap,vmware...etc) alerts.

VD

Vikram D

12/02/19

5 out of 5

"Awesome Moogsoft"

What do you like best about Moogsoft? 1.Good monitoring techie. 2.Creating a incident which integrated with SNOW

SV

Sridhar v

11/29/19

5 out of 5

"Just make easy monitoring."

What do you like best about Moogsoft? --> User friendly tool. -->Best way to reduce alerts burden by clubbing multiple alerts into single situation.

AU

Anonymous User

11/29/19

4.5 out of 5

"Best MOM tool used"

What do you like best about Moogsoft? Colorful environment to describe the criticality of alerts Each situation has its own story that describes time when alert pops in to the time it gets cleared