Monetate Reviews in May 2025: User Ratings, Pros & Cons

Monetate is a great solution

PROS: With Monetate we are able to focus more on what’s important when it comes to testing optimization. The platform is clear and understandable and easy to set up campaigns performance. We are more confident with the statistical significance based on campaign data. We spend more time to find tests opportunities and less time in collecting and questioning data. I have to say that their customer support team is outstanding. CONS: I wish if we could be able to create multiple actions at the ...

Monetate is a great solution

PROS: With Monetate we are able to focus more on what’s important when it comes to testing optimization. The platform is clear and understandable and easy to set up campaigns performance. We are more confident with the statistical significance based on campaign data. We spend more time to find tests opportunities and less time in collecting and questioning data. I have to say that their customer support team is outstanding. CONS: I wish if we could be able to create multiple actions at the ...

"Very flexible and easy to use Personalization and AB Testing platform"

What do you like best about Monetate? The capabilities are vast and very useful for what our organization wants to do. What do you dislike about Monetate? Sometimes the support tickets aren't as fast as we hope (not good for things we need help with last-minute) Recommendations to others considering Monetate: Have a clear plan of how you will use Kibo for your organization. There are a lot of capabilities and they can be of great use across many different industries What problems is ...

"Good piece of software"

What do you like best about Monetate? Badging, personalisation experiences, ease of use What do you dislike about Monetate? Lack of reporting, expensive, lack of updates to the program Recommendations to others considering Monetate: Ensure you have enough resource internally to make the most of the tool. What problems is Monetate solving and how is that benefiting you? Communicating offers to our customers

"Solid Tool for a Solid Team"

What do you like best about Monetate? I appreciate the flexibility of the platform. I helps us with break-fix remediation in addition to web testing. What do you dislike about Monetate? I think the code footprint could be smaller. This would help with site load times. I had liked the support structure where we were allocated hours, and our team had direct access to a dev resource on the Monetate end. Now because of Monetate's success, things are a little gated. Recommendations to others ...

"Not what it used to be"

What do you like best about Monetate? The segmentation which could be very useful and integrated with other solutions What do you dislike about Monetate? Too expensive, customer support not good enough What problems is Monetate solving and how is that benefiting you? A/B testing and personalisation

"Personalization at it's best!"

What do you like best about Monetate? Once implemented it was easy for my team to start using immediately. Monetate's customer success was great with training and monthly calls to keep our business on track with pushing content, creating great experiences and A/B testing efforts. It also was a life saver managing user experience frictions verses going through a heavy backend coding effort. What do you dislike about Monetate? Less on the tool side was disliked, more on our business not ...

"Professional and efficient "

What do you like best about Monetate? They’re really follow with their clients. The platform is complete and easy to use. They have so many solutions for recommendations and reduce the bounce rate. Really good to personalize your site. What do you dislike about Monetate? Coding is really long sometimes but otherwise everything is good. What problems is Monetate solving and how is that benefiting you? We have a higher demand, AOV, items per order.

Great and helpful tool but difficult to integrate with our CRM

PROS: Monetate is great solution for us, because we can create more personalized experiences for our website and for our customers. We are able to set up new experiences effortlessly, the selection for some options is comprehensive. I am really amazed how quickly we can integrate and set up new experiences via Monetate. We were able to see great results after few weeks of using this app, by simply launching campaigns. CONS: In the beginning we were told that we could integrate Monetate with ...

"Monetate Experience"

What do you like best about Monetate? It is easy to search for your tests and to label and tag them. What do you dislike about Monetate? It is difficult to export into your own excel. What problems is Monetate solving and how is that benefiting you? A/B testing and optimization.