8.9
Spot Score
Empower Your Brand's Personalization Strategy
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Monetate is a powerful tool for personalizing customer experiences and optimizing websites. Users appreciate its ability to generate code for product recommendations, increasing customer engagement and personalization. The platform's sandbox features and customization options make it a robust tool for website personalization and A/B testing. While some users ...Read more
Enables personalized experiences and product recommendations within emails.
Offers sandbox features for easy customization and connection to CDP.
Provides intuitive and quick experiment data reading capabilities.
Allows dynamic control of features without manual intervention.
Lack of detailed documentation and template building resources.
Extensive reading required to utilize full customization potential.
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TS
Tom S
05/11/22
"Reviewing Kibo"
What do you like best about Monetate? I really like the way you can be reactive with the tool and also can test loads of different targets by using different data sources What do you dislike about Monetate? The only thing I dislike is the save button being at the save button when editing an action What problems is Monetate solving and how is that benefiting you? Drop off points in checkout and making use we are showing relevant data to customers
EC
Elena C
03/31/22
"Very poor customer support"
What do you like best about Monetate? I like the fact that I can run A/B tests. What do you dislike about Monetate? I totally dislike the lack of communication and knowledge in the tool from the KIBO support team. Recommendations to others considering Monetate: I would noy recommand this tool for personalization purposes. What problems is Monetate solving and how is that benefiting you? I can A/B test different creatives/ colors/ copy and choose the winner experience based on KPIs like CVR ...
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LW
Larry W
12/14/21
"Base Platform Works Well"
What do you like best about Monetate? Basic CRO and Personalization tools work really well. Waiting to see what the KIBO acquisition does to the Monetate tool itself... What do you dislike about Monetate? Product Recommendations did not work AT ALL for us. We paid for this feature but it just does not work well with Magento. Could only display child products, not parents, and that's not a good fit for Magento. After a year of working with their PMs and DEVs, we called it quits on Product ...
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M
Melvin
07/23/21
Supportive and beneficial app
PROS: Monetate allows us to make immediate and important changes to our site. We are able to test new ideas, to identify what works and what doesn’t, so we can choose what ideas to implement and to work on. Its team support service is great to work with, they are very patient and knowledgeable. They always listen to our feedback and suggestion and they constantly work to improve the app to meet their clients’ needs. CONS: At the beginning the dashboard wasn’t really intuitive, but they are ...
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M
Melvin
07/23/21
Supportive and beneficial app
PROS: Monetate allows us to make immediate and important changes to our site. We are able to test new ideas, to identify what works and what doesn’t, so we can choose what ideas to implement and to work on. Its team support service is great to work with, they are very patient and knowledgeable. They always listen to our feedback and suggestion and they constantly work to improve the app to meet their clients’ needs. CONS: At the beginning the dashboard wasn’t really intuitive, but they are ...
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P
Pauline
07/22/21
Monetate is a dynamic and intuitive tool
PROS: We use Monetate for A/B testing, but we found that it can be used even for targeted content management. We are able to select customers and to provide dynamic triggers based on their actions. This is very beneficial for us. We are able to drop content anywhere or to suppress something without waiting for weeks for our CRM Vendor to work. CONS: I wish they could make the report in real-time. We really need immediate results when we launch some campaign tests, instead of waiting few ...
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P
Pauline
07/22/21
Monetate is a dynamic and intuitive tool
PROS: We use Monetate for A/B testing, but we found that it can be used even for targeted content management. We are able to select customers and to provide dynamic triggers based on their actions. This is very beneficial for us. We are able to drop content anywhere or to suppress something without waiting for weeks for our CRM Vendor to work. CONS: I wish they could make the report in real-time. We really need immediate results when we launch some campaign tests, instead of waiting few ...
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D
Dexter
07/07/21
We are very satisfied with Monetate
PROS: When you work with Monetate you will get dedicated account teams that will help you with your business and they will offer you meaningful advice and solutions based on their rich experiences, they are really knowledgeable partners. CONS: When we started with this app the technology was clearly optimized with media clients, but that issue is resolved.
D
Dexter
07/07/21
We are very satisfied with Monetate
PROS: When you work with Monetate you will get dedicated account teams that will help you with your business and they will offer you meaningful advice and solutions based on their rich experiences, they are really knowledgeable partners. CONS: When we started with this app the technology was clearly optimized with media clients, but that issue is resolved.
M
Myrtle
05/12/21
Monetate is really helpful product
PROS: Monetate helps you to insert and edit the site content and to schedule the campaigns by inserting the CMS layer on each platform. It provides A/B testing for beginners and for advanced users. You have also the ability to execute A/B split campaigns and to instantly get results so you can make changes immediately. You are able to perform actions at any level starting from HTML and Javascript to CSS. This app offers merchandising and dynamic contents in email, same interface for all 3 ...
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