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8.9

Spot Score

Monetate - Personalization Software

Monetate Reviews in April 2025: User Ratings, Pros & Cons

Empower Your Brand's Personalization Strategy

4.5

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Monetate Reviews & Ratings

4.5

Very Good

Based on 219 ratings & 88 reviews

Rating Distribution

Excellent

(52)

Very Good

(28)

Good

(3)

Poor

(2)

Terible

(3)

Expert's Review generated by AI

Monetate is a powerful tool for personalizing customer experiences and optimizing websites. Users appreciate its ability to generate code for product recommendations, increasing customer engagement and personalization. The platform's sandbox features and customization options make it a robust tool for website personalization and A/B testing. While some users ...Read more

Monetate pros and cons

  • Enables personalized experiences and product recommendations within emails.

  • Offers sandbox features for easy customization and connection to CDP.

  • Provides intuitive and quick experiment data reading capabilities.

  • Allows dynamic control of features without manual intervention.

  • Lack of detailed documentation and template building resources.

  • Extensive reading required to utilize full customization potential.

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Showing 11-20 out of 88

AU

Anonymous User

07/26/23

5 out of 5

"Great platform and easy to use!"

What do you like best about Monetate? The fact you can create your own experiences with little to no developer knowledge. It's also a really good tool to help you learn about the back end code of your website whilst you're building experiences What do you dislike about Monetate? Sometimes it can be quite tricky to select the right element of a page when building a test, there can be a fair bit of trial and error involved but that can easily be sorted by speaking to your Monetate product ...

Read more

AU

Anonymous User

07/24/23

5 out of 5

"A great solution for personalized ecommerce experiences"

What do you like best about Monetate? The development team is very quick to design experiences based on designs provided. What do you dislike about Monetate? There is a slight learning curve to understanding all of the features and functionality offered in the platform What problems is Monetate solving and how is that benefiting you? Monetate provides us with a clean and straightforward platform for creating compelling product recommendations.

AU

Anonymous User

07/24/23

5 out of 5

"A great solution for personalized ecommerce experiences"

What do you like best about Monetate? The development team is very quick to design experiences based on designs provided. What do you dislike about Monetate? There is a slight learning curve to understanding all of the features and functionality offered in the platform What problems is Monetate solving and how is that benefiting you? Monetate provides us with a clean and straightforward platform for creating compelling product recommendations.

AI

Adam I

07/21/23

5 out of 5

"Great platform"

What do you like best about Monetate? It is so user friendly, anyone can build a test on their website without needing developers! It is pretty intuitive and really helps you understand how your website is built and the code behind it. What do you dislike about Monetate? Sometimes it can be a little tricky finding the correct selector to use in a test. I think sometimes it would be nice to choose to receive a specific alert about an experience rather than an e-mail alert about all ...

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AI

Adam I

07/21/23

5 out of 5

"Great platform"

What do you like best about Monetate? It is so user friendly, anyone can build a test on their website without needing developers! It is pretty intuitive and really helps you understand how your website is built and the code behind it. What do you dislike about Monetate? Sometimes it can be a little tricky finding the correct selector to use in a test. I think sometimes it would be nice to choose to receive a specific alert about an experience rather than an e-mail alert about all ...

Read more

AC

Annette C

02/28/23

1 out of 5

"Not the best experience"

What do you like best about Monetate? The product had a lot of great features that we were so excited about. What do you dislike about Monetate? The staff, the strategy we were promised by the staff, and the IT support was terrible What problems is Monetate solving and how is that benefiting you? We couldn't get any statistical results and support team couldn't help us with a different approach.

AU

Anonymous User

05/20/22

5 out of 5

"A useful toolbox of testing, segmentation & personalisation functionality"

What do you like best about Monetate? The Monetate platform offers a wide suite of tools that work together - from one place I can do reactive "experiences" that patch shortcomings in the underlying site, A/B/n split tests, MVT tests, segmentation, personalisation, product recommendations and guided selling, and these tools work seamlessly together in a sensible structured way. What do you dislike about Monetate? Data analysis options is my main complaint with Monetate. It's ...

Read more

AU

Anonymous User

05/20/22

5 out of 5

"A useful toolbox of testing, segmentation & personalisation functionality"

What do you like best about Monetate? The Monetate platform offers a wide suite of tools that work together - from one place I can do reactive "experiences" that patch shortcomings in the underlying site, A/B/n split tests, MVT tests, segmentation, personalisation, product recommendations and guided selling, and these tools work seamlessly together in a sensible structured way. What do you dislike about Monetate? Data analysis options is my main complaint with Monetate. It's ...

Read more

AU

Anonymous User

05/18/22

4 out of 5

"Highly recommend"

What do you like best about Monetate? Great account management, listen to new requirements and try to support. What do you dislike about Monetate? Changes are only made for some requests if more than just ourselves (as clients) need the improvement/requirement. What problems is Monetate solving and how is that benefiting you? Personalisation, A/B and MVP testing Ongoing improved sales and order values Support via testing to understand the right technical solutions quickly before implementing

TS

Tom S

05/11/22

5 out of 5

"Reviewing Kibo"

What do you like best about Monetate? I really like the way you can be reactive with the tool and also can test loads of different targets by using different data sources What do you dislike about Monetate? The only thing I dislike is the save button being at the save button when editing an action What problems is Monetate solving and how is that benefiting you? Drop off points in checkout and making use we are showing relevant data to customers