Mojo Helpdesk Reviews in April 2025: User Ratings, Pros & Cons

"Love it"

What do you like best about Mojo Helpdesk? Centralization and customization make it incredibly flexible to our needs. What do you dislike about Mojo Helpdesk?

"Well-functioning and easy-to-use case system. Anyone can learn to use Mojo Helpdesk"

What do you like best about Mojo Helpdesk? It is the easy and uncluttered use in everyday life that is Mojo helpdesk's great strength. We often get new employees who have to do case processing and learning to use the Mojo helpdesk only takes 30 minutes to learn.

"IT Analyst"

What do you like best about Mojo Helpdesk? Mojo let me customized based on my need not like Services Now which have very strict limited for customization. What do you dislike about Mojo Helpdesk?

"Enjoy using Mojo for our HR Helpdesk!"

What do you like best about Mojo Helpdesk? Being able to assign tickets to individual employees is the best What do you dislike about Mojo Helpdesk?

"Easy to Use - FOR ALL"

What do you like best about Mojo Helpdesk? I like the ability to add people to the ticket. I like being able to create a ticket in someone else's name to respond to their emails to guide the culture. I like how fast updates are sent to email.

"Rhythm to my work day"

What do you like best about Mojo Helpdesk? It's ability to be flexable There are so many edit you can do to make it work for your needs Easy to follow your work straight from your work computer and pick right up where you left off at on the mobile app.

"Suggested it at my new job."

What do you like best about Mojo Helpdesk? Easy to set up. Easy to learn. Easy to use. What do you dislike about Mojo Helpdesk?

"A great fully functional help desk tool at a good price"

What do you like best about Mojo Helpdesk? Its great to be able to use this tool because of its flexible, easy to use and customizable interface. I like that you can monitor the tasks that you can issues tickets and then review them as many times as necessary. I also like that htere is a drag and drop option which makes most of the work easier.

"User friendly"

What do you like best about Mojo Helpdesk? Navigation system. Ticketing service. Easy to find tickets with details. What do you dislike about Mojo Helpdesk?

"Highly recommend Mojo HelpDesk!!!"

What do you like best about Mojo Helpdesk? As an agent, I find it extremely helpful that Mojo Helpdesk is straightforward. I am able to easily filter out my account for better access on my clients tickets.