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9.1

Spot Score

Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Reviews in March 2025: User Ratings, Pros & Cons

Efficient, integrated help desk for all your needs.

4.1

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Mojo Helpdesk Reviews & Ratings

4.1

Very Good

Based on 18 ratings & 155 reviews

Rating Distribution

Excellent

(153)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 155

MM

Mariaangelica M

08/18/23

5 out of 5

"Ticketing system to track inquiries"

What do you like best about Mojo Helpdesk? I like the ability to automate routine tasks. Provides overall satisfaction to customers on inquiries. I love the workflow automation system. The administration interface is good. It has all the possible features to support the management.

MM

Mariaangelica M

08/18/23

5 out of 5

"Ticketing system to track inquiries"

What do you like best about Mojo Helpdesk? I like the ability to automate routine tasks. Provides overall satisfaction to customers on inquiries. I love the workflow automation system. The administration interface is good. It has all the possible features to support the management.

EG

Ellis G

08/15/23

5 out of 5

"Clarity and efficiency for over a decade"

What do you like best about Mojo Helpdesk? We love that tickets can be categorized, assigned, tagged, etc, as separate fields, rather than a one-step bucketing of contacts, esp by the user. We can better understand, re-assign, and even export and analyze concerns - and shift assignments among us - pretty easily.

GC

Gilberto C

08/15/23

5 out of 5

"Amaazing and Insightful"

What do you like best about Mojo Helpdesk? I love the ease of use, the fact you can take it anywhere, and how versitile it is. I have enjoyed every moment of using MOJO and conitue to use it on a daily basis.

JS

Jose S

08/15/23

5 out of 5

"Simplistic & Refined"

What do you like best about Mojo Helpdesk? I think what I like the most, is the ease of use. Its intutive, and thus, training new agents on the helpdesk end, is a breeze. End users are able to quickly figure out navigation, and thus, no need to include extended how-to guides on how to submit tickets.

AU

Anonymous User

08/15/23

5 out of 5

"Easy to Navigate"

What do you like best about Mojo Helpdesk? How everything is organized as far as the ticketing system. I like that I can assign my own tickets based on what open tickets there are. I also do like that I can look at other tickets even if there not assigned to me.

JS

Jose S

08/15/23

5 out of 5

"Simplistic & Refined"

What do you like best about Mojo Helpdesk? I think what I like the most, is the ease of use. Its intutive, and thus, training new agents on the helpdesk end, is a breeze. End users are able to quickly figure out navigation, and thus, no need to include extended how-to guides on how to submit tickets.

EG

Ellis G

08/15/23

5 out of 5

"Clarity and efficiency for over a decade"

What do you like best about Mojo Helpdesk? We love that tickets can be categorized, assigned, tagged, etc, as separate fields, rather than a one-step bucketing of contacts, esp by the user. We can better understand, re-assign, and even export and analyze concerns - and shift assignments among us - pretty easily.

GC

Gilberto C

08/15/23

5 out of 5

"Amaazing and Insightful"

What do you like best about Mojo Helpdesk? I love the ease of use, the fact you can take it anywhere, and how versitile it is. I have enjoyed every moment of using MOJO and conitue to use it on a daily basis.

AU

Anonymous User

08/15/23

5 out of 5

"Easy to Navigate"

What do you like best about Mojo Helpdesk? How everything is organized as far as the ticketing system. I like that I can assign my own tickets based on what open tickets there are. I also do like that I can look at other tickets even if there not assigned to me.