Modus Reviews in April 2025: User Ratings, Pros & Cons

Great Site

What do you like best? This website is very easy to navigate, upload information, and add and remove contacts. I have only had one or two issues ever and they were resolved the same day pain free. Before we renewed our account, we did a walk through of new data that's been added to ensure we were getting our moneys worth. Great site overall. What do you dislike? I wish there was a way to delete more than one item at a time. Otherwise everything is great! What problems are you ...

An easy-to-use tool that makes us ALL look good!

What do you like best? Simple to set up, change and scale. Gives me one place where all new information can be shared with the team. What do you dislike? We do uncover "bugs" on a pretty regular basis, and the user experience is different from apple to android, but support is always a great help! What problems are you solving with the product? What benefits have you realized? Inconsistency of messages presented to customers. Our sales team, though small, is all over the ...

Crucial Information at your fingertips to help sales and customer interaction.

What do you like best? It is so easy to access important information that can can make or break a sale and also solve the issue of getting customers information they need immediately. What do you dislike? N/A. Modus sales app has been fantastic. Light years ahead of anything else we had been using. Recommendations to others considering the product: Great product. The team really cares about providing the best product and experience. What problems are you solving with ...

Modus Review

What do you like best? Everything at your finger tips. The support staff responds quickly. What do you dislike? When implemented at our company, it was NOT vetted. The sales person was merely looking to make a sale. Promising everything but not being realistic about what it would take or understanding our needs fully. What problems are you solving with the product? What benefits have you realized? less printed lit less email communication with attachments (that they ...

Great Sales Enablement tool for use in storing our Sales & Marketing related documents!

What do you like best? That multiple users can access documents for use in the field and finding the documents is easy and user friendly. What do you dislike? The only issue I have run into so far, is when setting up new users, sometimes their access level does not work the first time and we have to call the helpdesk. Otherwise, no issues. What problems are you solving with the product? What benefits have you realized? One central storage location for shareable files with ...

Awesome product

What do you like best? I really like how I can tell if providers are looking at the information I send them. What do you dislike? I wish I could send to multiple emails at once, rather than just one. What problems are you solving with the product? What benefits have you realized? I am able to know what information is gaining traction with providers

Great Customer service

What do you like best? I had interest in having a new function on our Modus platform and so I reached out. I instantly got help from Danica. She listened to my request and began acting on it immediately. I also go help on the chat function from Molly. It was nice to get personalized attention. My needs were addressed promptly and it's making Modus more valuable for our company. What do you dislike? Nothing. I only use Modus to provide Reimbursement items for our Sales Reps. It ...

Modern marketing/sales technology

What do you like best? The amount of content that can be emailed to a customer and also be tracked. What do you dislike? Still some bugs here and there,. but are very quick to fix when noticed. Recommendations to others considering the product: Be open minded. This product does so much more than just assist your sales team. It can be used as a kiosk at trade shows and also can be used for in house training. What problems are you solving with the product? What benefits ...

Great Solution for Multi-Division Business!

What do you like best? What I like best is the ease of use for both admins and users. We have multiple divisions with lots of products so being able to arm our sales team with the literature that is updated is key! They have the confidence of knowing that what they are presenting their customers is the most updated information that we have. What do you dislike? I wish it were easier to set up groups and add literature to them. At this point, we have to click on each piece of ...

Awesome experience with Modus!

What do you like best? I loved the responsiveness of the customer service. Whenever we had an issue, the Modus specialists were eager to help. What do you dislike? There's so many functions to use within Modus, that sometimes we find ourselves making things too complicated on our site. What problems are you solving with the product? What benefits have you realized? We're using Modus as a platform to have a lot of information accessible for our team. Modus is extremely ...