Mobiniti Reviews in April 2025: User Ratings, Pros & Cons

"Amazing Company"

What do you like best about Mobiniti? The customer service is hands down the best thing about the company, everytime i have a question/concern James Gildea is always there to help. What do you dislike about Mobiniti? I dont have anything negative to say about the company. What problems is Mobiniti solving and how is that benefiting you? Reaching out to more of our customers in an easier way.

"Valuable Tool for Today's Marketing"

What do you like best about Mobiniti? The ability to directly message our customers. While it's more costly, we love sending MMS messages with pictures. What do you dislike about Mobiniti? The more subscribers you have, the more costly it is. While it's a valuable marketing tool, it does get pretty expensive. Recommendations to others considering Mobiniti: I think it can do a lot more than what we have used it for. We have just used the basic features. What problems is Mobiniti solving and ...

"Customer Friendly Product!"

What do you like best about Mobiniti? User Interface and swift actions with customer feedback are really good. What do you dislike about Mobiniti? Customer support is not 24/7 and it will be great if that is taken care of. Because one time I was not aware of the telecom regulation rule that the messages have to be sent after 9AM. I was trying multiple times and then once I got hold of the support, they actually fixed it and now I am able to send SMS at any time. Recommendations to others ...

"Amazing Customer Service, Top Quality Service!"

What do you like best about Mobiniti? Great Customer support and easy to use interface. What do you dislike about Mobiniti? As right now, nothing really to dislike. But I think they miss the opportunity to work with other 3rd party like Zoho CRM. Recommendations to others considering Mobiniti: Not only for Mobiniti but any other company, ask a demo or a free account to try it out. Mobiniti offers 100 credit for you to play with and get acquainted with it. What problems is Mobiniti solving ...

"Impressed with platform and service"

What do you like best about Mobiniti? I came to Mobiniti after being burned by different text message provider. I'm bummed that I didn't find them sooner in my research. Their platform is top notch, with lots of integration and their customer service is stellar. One of my favorite things about Mobiniti is their own email-marketing which really encourages, teaches and inspires you on how to use their platform. They have a great head (and eye!) for marketing which has supported my business ...

"Mobiniti is Awesome!"

What do you like best? The customer service and price of the service What do you dislike? I have no dislike or complaints about Mobiniti. They do a great job! What problems are you solving with the product? What benefits have you realized? I haven't had any problems with Mobiniti

"Mobiniti review"

What do you like best about Mobiniti? Being able to communicate with my clients and customers and have confidence that they are actually seeing it. What do you dislike about Mobiniti? It's not super intuitive. If I haven't used a function in a while, I have to get a refresher on it. Recommendations to others considering Mobiniti: Ask a lot of questions in the beginning to understand the full range of options. I waited to dig in and missed out on some valuable marketing opportunities. What ...

"Fairly easy to use, good customer service, great value for the cost."

What do you like best? Cost. The price per message and low cost of entry is very appealing. The interface is largely easy to use. What do you dislike? Having to use a spreadsheet to import contacts without sending an opt-in (though I understand why it's like that, in order to keep the system for being used as spammers). Having to send an opt-out query every 30 days. Searching contacts could be better - would be better if you could search the custom fields. Recommendations to others ...

"Love this service - It really works! Customers love it too !"

What do you like best about Mobiniti? Easy to use from desktop or on the fly from my mobile device. What do you dislike about Mobiniti? The one thing I wish is that I could do Quick polls / Surveys. Ie what so the drink of the day be? Margarita for mojito? .... reply..... etc.... Recommendations to others considering Mobiniti: Get multiple keywords ... once you use this service you’ll think of many ways to make it work for you even more ! What problems is Mobiniti solving and how is that ...

"Great service"

What do you like best about Mobiniti? ability to send MMS and rollover credits. What do you dislike about Mobiniti? The shortcode system still needs to be worked on. Recommendations to others considering Mobiniti: Great service and price. What problems is Mobiniti solving and how is that benefiting you? We are able to communicate our specials with our customers and reach them faster.