Mint Service Desk Reviews in January 2025: User Ratings, Pros & Cons

"Easy to use and implement Service Desk System with good support."

What do you like best about Mint Service Desk? Easy to use and implement system. Quite nice interface with good functionality. Support is very helpful. We use it everyday for supporting our customers.

"Best system for complaint management in logistics and food market"

What do you like best about Mint Service Desk? We use MintSD daily as the platform for complaint management and tracking deliveries. I like its flexibility and user-friendly interface. We have a very close contact to MintSD team and they quickly react to any changes we want to adopt in our processes.

"Easy to use, friendly, fast and complete."

What do you like best about Mint Service Desk? Easy to learn and use for beginners and complete for advanced users. Very good and logical for administrators. Fast. Nice and convenient interface.

"Best Service Desk !"

What do you like best about Mint Service Desk? The system has many functions that greatly facilitate my work. An additional plus for easy installation and the ability to configure for my own needs

"Fast reaction upon issues."

What do you like best about Mint Service Desk? Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.nse

"Muy practico y fácil de usar"

What do you like best about Mint Service Desk? La generación de tickets es un método sumamente practico para llevar un adecuado control de cada incidencia. What do you dislike about Mint Service Desk?

"A quite new but great contender for service desk and more"

What do you like best about Mint Service Desk? The ease of installation, the ability to customize to almost whatever need, the agent chat (this is unique, as far as I know), the quality of product support.

"Great service desk tool"

What do you like best about Mint Service Desk? Very intuitive and easy to user, very user friendly. What do you dislike about Mint Service Desk?

"Easy and powerfull"

What do you like best about Mint Service Desk? nowadays its difficult to find a tool like this ! its easy to use and to navigate , focused on the client needs. What do you dislike about Mint Service Desk?

"Great System"

What do you like best about Mint Service Desk? It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.