Mindmatrix

"The content is great. "

What do you like best? The have created the contact for me and they Datto has created content within the platform too. What do you dislike? the interface can use a bit more work. I haven't found a great way to go back after clicking and viewing information Recommendations to others considering the product: add as contacts as you can. I purchased a list of 1,000 What problems are you solving with the product? What benefits have you realized? I didn't have any email marketing. and what I did ...

"Unique, powerful tool for IT professionals"

What do you like best? The fact that all of my marketing data and media is in one place. Every interaction is tracked so I know who I should be reaching out to. I work less hard, but much smarter, with MindMatrix than I did trying to use 5+ separate tools in the past. What do you dislike? It's a little overwhelming to get started with because of how full-featured it is. Many things make sense and are easy to use, but trying to figure out its quirks and what I am and am not able to do within ...

"Solid platform with room to grow"

What do you like best? MindMatrix is a jack of all trades enablement tool that allows me to do just about anything I might use 10 different SaaS products to accomplish What do you dislike? Getting ramped up takes some time. Understanding how to perform different functions of the platform is sometimes confusing and time consuming. It's also a bit buggy, but support is responsive Recommendations to others considering the product: Commit resources to implementation and training, if only one ...

"A very helpful IT marketing tool."

What do you like best? I like that it's relatively easy to use once you familiarize yourself with all the features. We also have a great consultant (Megan Cramer) who is able to answer any questions we have and offers helpful guidance on where our marketing efforts should focus. What do you dislike? Sometimes editing images that I've uploaded isn't the easiest thing to do. Recommendations to others considering the product: Let their consultants help you. This is their area of expertise. ...

"Using Mindmatrix to grow my MSP business"

What do you like best? We've been using Mindmatrix for over three years and it's the best marketing automation platform I've used. The pre-defined templates and content make it very easy to create engaging and topical marketing material. The monthly concierge calls with Rachel are also very useful and help ensure everything is kept on track and a great vehicle to discuss new ideas. What do you dislike? The fact that Mindmatrix doesn't currently have true response email capability is ...

"Sales and Marketing Enablement for the ITSP/MSP"

What do you like best? There's a LOT of content if you pay for the content pack. It's well worth it for a shot in the arm right out of the gate. Also, the concierge service for onboarding and monthly meetings is really what brings it the most value. You will be forced to use the system, and use it correctly, which is good. Get the premium service so you can get the most out of the system and work the process. The system can also easily add multiple additional fields which is great for ...

"managing, educating and enabling our partner network"

What do you like best? The platform helped us keeping these partners engaged, our salespeople productive and also to ensure that our marketing was able to use the marketing automation features to keep our lead pipeline active. The product supports mobile marketing and messaging. The solution includes features for website optimization to enhance lead and sale conversion. What do you dislike? I wish it had a 2-way feed into our CRM. On the backend of the platform, setting everything up for ...

"The Next Big Piece to Automate My Marketing and Keep in Touch"

What do you like best? It is a complete solution that solves my problems. I like having the monthly calls too. That is the only way I am forced to do things and make it better. What do you dislike? Generic and boilerplate materials that look spammy sometimes. Would like to see Plain Text emails sent out that have links to drive traffic to blog posts and landing pages instead of HTML emails. What problems are you solving with the product? What benefits have you realized? Marketing Drip and ...