Mindmatrix

"MindMatrix Rocks!"

What do you like best? Mainly the automation and refreshing customer service experiences from my rep Megan Cramer. The asset library is valuable as well, it's saved me countless hours on content gen. I like enabling my Sales team with behavior mapping from prospects, the e-mail nurture campaign is doing well also. I could have easily got lost within the features and integrations but my main POC Megan has been on top of all of it. All of my questions have been addressed, requests processed, ...

"MindMatrix Sales Enablement Growth Strategies"

What do you like best? Proactive support strategic ideas and recommendations from our Consultant and Support team What do you dislike? There isn't anything that I dislike about the product Recommendations to others considering the product: Understand that this is geared for inbound marketing and contact nurturing; but the platform will improve your brand and create high value leads. What problems are you solving with the product? What benefits have you realized? Nurturing prospects and ...

"Channel Enablement Platform"

What do you like best? Feature-wise, I would say the email drip campaigns is what I like best about Mindmatrix, but overall the best part is strategically collaborating with the Mindmatrix team. They’ve helped us build something special that drives value through to our partners and helps us differentiate our partner program in the market. What do you dislike? The admin usability has a learning curve to get the hang of building email templates and landing pages, it's not the most intuitive ...

""A wonderful easily managed Marketing platform"."

What do you like best? As part of the Concierge program we benefit most from dealing with a highly professional, happy and pro-active consultant on a regular basis. Tactics and campaigns that we adopt as a result of our regular monthly calls are then supported extremely well by the MM support team. We receive great value for money from our involvement and look forward very much to continuing to use the service. What do you dislike? Nothing really - that's the truth! On reflection we should ...

"Great Value Marketing!"

What do you like best? I was spending 10X more with 3 other companies before I found MindMatrix. They not only are a lot less expensive, but they actually have better service and we have gotten better results. What do you dislike? The only negative is that there are certain things I cannot customize, but this has not really proved to be much of an issue and the total value certainly outweighs this. Recommendations to others considering the product: They concierge service MindMatrix has ...

"A great value if it fits your use case"

What do you like best? I wanted a marketing automation platform that: 1. Obviously could handle true and complex automation 2. Integrated with Autotask, which we use as our CRM 3. Was affordable What do you dislike? They often break the software with updates, and it sometimes takes 24 hours to accomplish something as they fix it. Sometimes I feel like a beta tester. But if it is truly important, they usually prioritize it appropriately. Recommendations to others considering the ...

"MindMatrix an excellent automation platform"

What do you like best about Mindmatrix PRM? That it is very user friendly, support team is on top when needed and it has many options for executing What do you dislike about Mindmatrix PRM? That sometimes there are problems that need to be escalated with support, good thing is that support team is on top when needed What problems is Mindmatrix PRM solving and how is that benefiting you? Having many users to be part of the program in one same platform with access to all the needed assets for ...

"Great Platform with Great Support"

What do you like best about Mindmatrix PRM? Thething that I like best about MindMatrix is their consierge service and monthly account management. They're very good about creating content quickly, when needed, or resolving issues in a timely manner. During the monthly review meetings, the Account Managers are good about providing insights on how to drive usability and improve performance, which is also really helpful. Plus the number of features allows us to grow the activities we are able ...

"Mindmatrix is a pivotal part of our sales and marketing process. "

What do you like best? Mindmatrix helps with our lead nurturing and branding. We can deliver professional content and track our lead engagement through one single pane of glass. Their customer support and dedication to our company's goals makes Mindmatrix a integral part of our team. What do you dislike? When integrating with your CRM, make sure all of your data is clean so it imports properly. Scrub through your CRM data prior to integration. Take advantage of the advice of the on-boarding ...

"Innovative CRM Program"

What do you like best? I am new to the MindMatrix platform, but I have used several other platforms of this nature. I enjoy the top-level customer service experience as well as the innovative, dynamic, and specialized features for our industry. It is valuable. What do you dislike? Some features might be more complex if one didn't have a working knowledge or background using this kind of software. This isn't so much a problem for me. I have caught on quickly, especially with the guidance of ...