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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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Showing 81-90 out of 416
L
Lisa
03/26/20
Excellent App and features
Excellent App and features
PB
Paul Busch
03/25/20
Bobby was clear, calm, patient and kind
Bobby was clear, calm, patient and kind. This was an ideal customer service experience! It doesn't get any better. He completely understood my issue and quickly helped me with the setup I needed. I wish all customer service in all businesses were this good! Bravo!!
C
customer
03/19/20
Mindbody's customer service team is…
Mindbody's customer service team is excellent. I had an hour-long conference call with Joe L, and he patiently walked me through everything I needed to do in order to transition my yoga studio to online classes during the government-mandated coronavirus shutdown. He was so calm, cheerful, and technically savvy that the whole interaction immediately put my mind at ease.
SL
Susan L.
03/18/20
Amazing customer service in a time of…
Amazing customer service in a time of crisis! Very helpful, knowledgeable, and so resourceful! Thank you, JL and the MB team! (( )) Air hugs from Missouri.
C
customer
03/09/20
General review
- Training period made it look so easy to use the system- user experience is a little bit complicated until we get to understand the process of each function in the system- it is a little bit hard to find how to set up some of the functionalities- Generating reports is amazing- paying full price for the system should start after the business activation - support service is outstanding
C
customer
03/08/20
I am an one man show business yoga…
I am an one man show business yoga studio owner. Having MINDBODY as our booking system gives my work easier, aside the rate is high but worth of time so I can focus for other things to do.
AM
Astrud Miami Life Center
03/03/20
Great experience
Great experience. Joe was of great help and solved my problem.
M
Melissa
02/25/20
Best.Customer.Service.EVER.
18 months ago I bought a tiny little yoga studio in San Diego and Mindbody online is our lifeline. The customer service I have experienced with Mindbody has gone above and beyond every single time. The patience and dedication of everyone I've spoken with exceeds anything I've experienced with other customer service. I can't begin to count the number of times I have called and the number of HOURS your patient employees have spent with me… all of it is greatly appreciated and they all deserve ...
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P
Pauline
02/23/20
Joe L has ensured we have everything…
Joe L has ensured we have everything sorted and the education has been exceptional. Thank you.
CI
customer Ian C.
02/22/20
Rihanna was exceptionally helpful
Rihanna was exceptionally helpful. Rock star level!Thankfully!!!
