Empowering mind and body wellness effortlessly.
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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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Nina
09/06/20
Best reformer studio
Best reformer studio , small class , very nice teacher , highly recommend.
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Una
09/02/20
Impressive service & support.
I have been very impressed with the products and the services offered by MindBody. Over the last few months we have been setting up their marketing tools to help with growth and sales. These tools make life simple as they do a lot of the hard work for you! The templates provided are a great help and it is straight forward and easy to work with. The support and the staff (particularly Carmelina Amore, who looks after our account) are excellent and any issues are responded to and resolved quickly.
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Brittany
08/27/20
Love the application
Love the application. Has all the functionalities we require, majority of things are straight forward. Some of the functionalities could also be simplified but found great support within the MINDBODY HELP and with our trainer.
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Sam
08/12/20
Very Good!
I love MINDBODY and how easy it is to use everyday!
LC
Lori C
08/10/20
"Mindbody is the worst platform I could have chosen for my dance studio. Period."
What do you like best? I was able to set up auto pay. This is the only attribute that we could use efficiently. To put this into context, we paid for an onboard technician who worked with us for months. Our end result was an inefficient platform that was NOT meant for a dance studio. What do you dislike? Where so I start? The fact that each account is email based is archaic and ridiculous. Our dance families may have siblings, or may take adult classes. Each Mindbody member must have their ...
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MA
Melissa A
08/10/20
"The worst customer service - only out to nickle and dime you."
What do you like best? There was only one good thing about MindBody - the person who was permitted to train me for all of 60 minutes on their system. She was amazing, but you were not allowed to talk with her after the training unless you paid and you likely wouldn't be able to speak with the same person. That is... if you can get someone on the phone. What do you dislike? 99% of MindBody was the worst, most awful experience. They will not talk to you on the phone after you are "sold" the ...
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V
VC
07/28/20
5 stars for the Mindbody staff!
5 stars for the Mindbody staff!I have found the Mindbody software quite overwhelming and complex to get my head around; but the staff have been incredible in walking me through and easing any frustrations.Joe L helped me today, and Tai last week. I cannot recommend them highly enough! They are incredibly knowledgable, but keep their explanations simple and clear. Thank you
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Rachel (North Studio)
07/21/20
Bobby was exceptional!
Bobby was exceptional!
MB
Michelle B
07/20/20
"Mindbody Usage for Studios"
What do you like best? Mindbody takes user feedback very seriously and is constantly updating its system to better fit our needs. Updates usually take place outside of business hours, so they do not really affect you, but the day after, the system will run you a tutorial on how to make the best out of its new update. What do you dislike? I dislike how the layout of it looks. At times it is not very user friendly, but this may be because of all of the features Mindbody has. Regardless, it ...
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DM
Dionne Myers
07/20/20
Great customer service from MINDBODY help desk
Joe was extremely helpful and guided me with patience to solve my problem.
