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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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Showing 41-50 out of 416
Y
Yogastudio
11/17/20
Unfortunately the support is quite bad…
Unfortunately the support is quite bad and prices explode. You get dependent anyway...
Y
Yogastudio
11/17/20
Unfortunately the support is quite bad…
Unfortunately the support is quite bad and prices explode. You get dependent anyway...
C
customer
11/16/20
Joe from the customer service was AMAZING!
I didn't have a positive experience myself with MindBody (I'm a small business and MB is way too expensive and has way too many offerings than what I actually needed), BUT Joe from the customer service was AMAZING!He was really passionate about explaining all reports and how to use them, from a business point of view, not only from a technical point of view. Thank you Joe L. for your help!
AG
Allie G
11/05/20
"The standard among studios, but it is not without its flaws and frustrations"
What do you like best? I like that Mindbody is something that my clients have been using and are familiar with, that there is a way for people to discover my studio through their user app, leading new clients who are searching within the area to my studio. Generally, as they are used to Mindbody, they know how to book classes with us. What do you dislike? I dislike how difficult Mindbody is for clients who aren't used to the site. I dislike the interface on the phone being not only ...
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TB
Tamara Braunstein
10/28/20
Bien!!!
Excelente atención Joe un genio👏
TB
Tamara Braunstein
10/28/20
Bien!!!
Excelente atención Joe un genio👏
G
Giovanna
10/26/20
Ottimo servizio
Ho sempre riscontrato molta preparazione e competenza nei confronti del customer service.Le uniche "pecche" riscontrate riguardano la poca flessibilità del sistema rispetto a esigenze particolari.
CD
Cristina di mondō
10/19/20
I love MindBody customer service in Italian!
kind, competent, efficient, fast, effective:these are some of the attributes that define MindBody customer service in Italian.For me it is a pleasure to contact Mindbody and to know that on the other side I will find a true professional such as Fabiana
CD
Cristina di mondō
10/19/20
I love MindBody customer service in Italian!
kind, competent, efficient, fast, effective:these are some of the attributes that define MindBody customer service in Italian.For me it is a pleasure to contact Mindbody and to know that on the other side I will find a true professional such as Fabiana
AI
Administrator in Health, Wellness and Fitness
09/13/20
"The support people are fine but over all the business is only concerned about their turnover."
What do you like best? What I don't like overrides what I do like. What do you dislike? They over sell and underdeliver. Rope you in to the highest level of service and leave you hanging. Paying 230.00 a month and they downgrade their CS availability during covid but offer nothing to the clients. Why pay for 24 hour service when it's no longer available. It's been hard on eveyone. My business is now closing for many reasons. I can no longer afford MB for one and they wanted to charge me ...
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