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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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P
Phillip
12/01/20
Great
Great, brilliant service
S
Soulfit
11/24/20
Excellent service
Excellent service. I've had incredible support since we opened almost 3 years ago, & most importantly since March 2020 when everyone's world turned upside down.Waiting to speak with support has often been frustrating during these last months, but understandable given the circumstances.
S
Soulfit
11/24/20
Excellent service
Excellent service. I've had incredible support since we opened almost 3 years ago, & most importantly since March 2020 when everyone's world turned upside down.Waiting to speak with support has often been frustrating during these last months, but understandable given the circumstances.
P
Pier
11/24/20
Don't use the live streaming!!!
This is a review that matters right now (nov/Dec 2020) as I would usually give them higher marks. The streaming facility is not working, yet, and has caused us huge issues as we cannot reliably get our clients online. They are trying hard but are comparing badly to Zoom (understandable as they have a lot of time to make up BUT we are still being charged full price for software that is really just in BETA.)Pricing: too expensive despite a myriad of options. If you are not going to use these ...
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FM
FLOW Midwest Yoga and Meditati
11/18/20
Eve was absolutely excellent.
Eve was absolutely excellent. She made sure we understood the basics while also considering current issues with the pandemic and came up with creative ideas to solve them.
FM
FLOW Midwest Yoga and Meditati
11/18/20
Eve was absolutely excellent.
Eve was absolutely excellent. She made sure we understood the basics while also considering current issues with the pandemic and came up with creative ideas to solve them.
A
Andrew
11/18/20
Time consuming and over complicated
We bought a studio business that was already using MindBody, it took a lot of time to learn my way around the software which in my opinion is way to complicated for our needs and I frequently have to call customer service for help. The customer service, on the other hand, is usually excellent.
A
Andrew
11/18/20
Time consuming and over complicated
We bought a studio business that was already using MindBody, it took a lot of time to learn my way around the software which in my opinion is way to complicated for our needs and I frequently have to call customer service for help. The customer service, on the other hand, is usually excellent.
C
customer
11/17/20
Tank
Grazie per il lavoro che fate. Anche se ho segnalato alcune lacune sulla app. Grazie.
C
customer
11/17/20
Tank
Grazie per il lavoro che fate. Anche se ho segnalato alcune lacune sulla app. Grazie.
