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Mindbody

Mindbody Reviews in April 2025: User Ratings, Pros & Cons

Empowering mind and body wellness effortlessly.

4

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Mindbody Reviews & Ratings

4

Very Good

Based on 855 ratings & 416 reviews

Rating Distribution

Excellent

(236)

Very Good

(112)

Good

(36)

Poor

(16)

Terible

(16)

Expert's Review

Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more

Mindbody pros and cons

  • Excellent customer service and support, with responsive and helpful staff.

  • Rich business insights and reporting capabilities for optimizing business performance.

  • Intuitive and user-friendly software, suitable for both business owners and clients.

  • Continuous software improvements and feature enhancements to adapt to changing business needs.

  • The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.

  • Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.

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Showing 21-30 out of 416

C

customer

01/17/21

3 out of 5

not suitable for the Uk

A lot of the software is not suitable for use in the UK eg: postage options could not be adjusted to our needs. The merchant account is not in the Uk either. It’s not a great set up for selling products either. These were just a few of the issues

C

customer

01/14/21

5 out of 5

Fabiana is the best

Fabiana is the best! Always kind and very efficient

C

customer

01/14/21

5 out of 5

Fabiana is the best

Fabiana is the best! Always kind and very efficient

JB

Jane Bridges

01/07/21

5 out of 5

How much I enjoy using your software

As I told a sweet young man that helped me yesterday with a problem, I have worked here for 12 years now and this is the 3rd software we have used and MindBody is by far the best we have used. It is very user friendly and isn't so complicated like the others I used. Thanks!!!

JB

Jane Bridges

01/07/21

5 out of 5

How much I enjoy using your software

As I told a sweet young man that helped me yesterday with a problem, I have worked here for 12 years now and this is the 3rd software we have used and MindBody is by far the best we have used. It is very user friendly and isn't so complicated like the others I used. Thanks!!!

JS

Jill Simpson (Chichester)

12/13/20

5 out of 5

A brilliant service

As a client of Mindbody for 3 years running a very busy Yoga Studio, I would like to let all prospective clients of theirs know that working with the UK team has been a pleasure from start to finish. They are responsive, understanding and always professional.A normal week for us is 53 classes, with workshops and course - over 1200 people a week and most classes (85%) are waitlisted so we use the waitlist system a lot! Mindbody has enabled us to maximise our premises, to search out the ...

Read more

JS

Jill Simpson (Chichester)

12/13/20

5 out of 5

A brilliant service

As a client of Mindbody for 3 years running a very busy Yoga Studio, I would like to let all prospective clients of theirs know that working with the UK team has been a pleasure from start to finish. They are responsive, understanding and always professional.A normal week for us is 53 classes, with workshops and course - over 1200 people a week and most classes (85%) are waitlisted so we use the waitlist system a lot! Mindbody has enabled us to maximise our premises, to search out the ...

Read more

RS

Rob S

12/06/20

5 out of 5

12 years and counting, I hope this helps anyone thinking of using MBO

We are a multi chain Pilates Studio and have been a customer of Mindbody for 12 years so far. The Mindbody software is very well thought-out and extremely flexible to run our class-based and 121 business the way we want. If you are thinking of using this software, I hope this review is helpful. As an honest review I would describe Mindbody as a multilayer piece of software. On the surface is it more than adequate to run businesses like ours, with support you set up your services and pricing ...

Read more

RS

Rob S

12/06/20

5 out of 5

12 years and counting, I hope this helps anyone thinking of using MBO

We are a multi chain Pilates Studio and have been a customer of Mindbody for 12 years so far. The Mindbody software is very well thought-out and extremely flexible to run our class-based and 121 business the way we want. If you are thinking of using this software, I hope this review is helpful. As an honest review I would describe Mindbody as a multilayer piece of software. On the surface is it more than adequate to run businesses like ours, with support you set up your services and pricing ...

Read more

P

Phillip

12/01/20

5 out of 5

Great

Great, brilliant service