Microsoft Dynamics 365 for Sales Reviews in April 2025: User Ratings, Pros & Cons

Very Simple to use and amazing support.

What do you like best? Seamless Integration..The field service module is amazing. What do you dislike? The interface has a lag sometimes.There are many tabs which may confuse the new users. What problems are you solving with the product? What benefits have you realized? Planning and financial planning is pretty awesome. Account Management is also undoubtedly the best.

The advantages of adding Microsoft Dynamics 365 Sales to your team

What do you like best? I love how simple Microsoft Dynamics 365 Sales makes creating sales funnels and allows our team to find the decision makers in companies that will help us reach our goals. What do you dislike? Not much that I really dislike, I would say that it could be improved by helping our team come up with the best strategies to make meaningful relationships that will help us make sales. What problems are you solving with the product? What benefits have you realized? ...

A very complete, robust solution for sales

What do you like best? Dynamics has been evolving and incorporating new features regarding sales area. What I like best is social selling with LinkedIn sales navigator, which is very useful to reps. Another plus is offering integrations with contact center providers like Collab OneAgent within the CRM interface. That is useful for outbound efforts and avoids swapping between platforms. What do you dislike? I find that performance forecasts are not very accurate, so I guess that ...

Easy to manage customers relationship

What do you like best? fetch XML button using excel sheets to download customers data What do you dislike? high costing and maintenance customer's data and relationship Recommendations to others considering the product: we can use for managing customers relationship easily and to maintain customers historical data What problems are you solving with the product? What benefits have you realized? manage ongoing relationships

Easy to manage Customers data

What do you like best? Easy fetch data using fetch xml, which gets downloaded as file What do you dislike? we have change name of xlsx reports generated. Recommendations to others considering the product: Can use Microsoft Dynamic for maintaining CRM. What problems are you solving with the product? What benefits have you realized? Easy to manage Sales and Customers. Data is dynamic and gets updated easily.reports generation is amazing.

best for customer relationship management

What do you like best? easy to use and own data and manage data What do you dislike? it has a little bit high cost and maintainance issue Recommendations to others considering the product: can use it What problems are you solving with the product? What benefits have you realized? manage customers

Its the best ERP with payroll and inventory management

PROS & CONS What are the best aspects of this product? Best ERP which is easy to customize with daily operations of the company. Helps with timely payment of our employees with payroll management. Reliable with inventory tracking and valuation What aspects are problematic or could work better? Effective ERP with intergrating all our department together into one using a single database. What features/services would you like to see in future versions of this product? Inventory ...

Microsoft Dynamics 365 Sales provides CRM solution for your company,

What do you like best? Microsoft Dynamics 365 Sales is used as a customer data base. The best feature of it and the one i found most efficient is advanced find. By using Microsoft Dynamics 365 Sales it is easy to track cases and form useful reports. It works on any type of device and the mobile application is very useful as it works the same as the desktop version. It works in low cost and produces large amount of profit. It automates the business process and the search feature produces ...

Microsoft Dynamics is thorough

What do you like best? Dynamics captures all phases of the sales process. What do you dislike? It is very comprehensive and a challenge to understand what comes out of it. What problems are you solving with the product? What benefits have you realized? Dynamics helps me capture everything that goes on with a prospect once it becomes sales qualified. It saves me time.

NA

What do you like best? Good app and help me a lot to conduct meetings. What do you dislike? Nothing. Everything about this app is good. What problems are you solving with the product? What benefits have you realized? No. I haven't used it.