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Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales for success.

4

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Microsoft Dynamics 365 for Sales Reviews & Ratings

4

Very Good

Based on 2319 ratings & 558 reviews

Rating Distribution

Excellent

(249)

Very Good

(200)

Good

(72)

Poor

(24)

Terible

(13)

Expert's Review

Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless integration with other Microsoft applications like Outlook, Excel, and Teams, creating a unified ecosystem for managing clients and leads. The platform is praised for its ...Read more

Microsoft Dynamics 365 for Sales pros and cons

  • Easy to use and intuitive, requiring little training for basic sales functions.

  • Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.

  • Offers robust tools for lead management, sales pipeline tracking, and customer insights.

  • Allows high customizability to adapt workflows, dashboards, and reports to specific business needs.

  • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

  • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.

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Showing 231-240 out of 558

05/21/19

4 out of 5

Microsoft

What do you like best? It was so helpful with my buisness I lov What do you dislike? Nothing it was so easy to use I loved it What problems are you solving with the product? What benefits have you realized? I solved my sales problems the ease to use

05/20/19

5 out of 5

Amazing software

What do you like best? It gets the job done. No problems. Done wonders.. Great software What do you dislike? It lagged to much and some information got lost in the software. What problems are you solving with the product? What benefits have you realized? It helps me easy on a daily basis great app

05/20/19

4.5 out of 5

my experience

What do you like best? how comprehensive and easy to navigate the interface is. What do you dislike? data deletes itself , inconsistency, although the program is comprehensive its a painful experience learning and operating What problems are you solving with the product? What benefits have you realized? its helping us push data we need to push into other desktops, allowing to be more proficient

05/19/19

5 out of 5

Customer Relationship Management. Or Client Management I think its number one in today's market

What do you like best? I love when my customer gets the answer and reply on time. Love this application. What do you dislike? Connection with other applications like SAP and takes some times since the coding in X++ to integrate with others takes some time. Recommendations to others considering the product: Fast to get implementation and fast to open less error love this tool. Thank you MS What problems are you solving with the product? What benefits have you realized? Love its ...

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05/17/19

2.5 out of 5

just fine

What do you like best? i love microsoft office but the 365 is just fine. not really wowing me What do you dislike? i just prefer the origional version of office What problems are you solving with the product? What benefits have you realized? we use it for all types of word pocessing and creative needs

05/15/19

4.5 out of 5

a cloud-based ERP and CRM enterprise system; good!

What do you like best? It is cloud-based and user friendly system What do you dislike? The interface is not that precise as their other products Recommendations to others considering the product: A good tutorial is necessary if you want to have the fully use of Microsoft Dynamixs 365 for sales. Otherwise, it is kind of hard to get start. What problems are you solving with the product? What benefits have you realized? We can use it for work collaboration very well.

05/15/19

3.5 out of 5

Great tool

What do you like best? Helps organize sales and provide crucial information for companies What do you dislike? Doesn’t work exactly like it should, errors Recommendations to others considering the product: Try it before you completely subscribe to it What problems are you solving with the product? What benefits have you realized? Sales now increased and easy use of program in the office

05/14/19

1.5 out of 5

Limited abilities

What do you like best? Holds our leads and deals. I use reports to extract and filter data to identify lead statuses What do you dislike? Very limited when it comes to marketing or email campaigns. Set up is odd, confusing and hard to locate leads, opportunities and accounts. Way to may layers. Recommendations to others considering the product: Less confusing and better dashboards. What problems are you solving with the product? What benefits have you realized? We generate ...

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05/12/19

4 out of 5

Streamlined application.

What do you like best? Microsoft D365fS is a wonderfully dynamic software with a user friendly interface, which presumably is why it's so comprehensive in its ability to adapt for a multitude of sales uses. What do you dislike? If I had any notes, I'd have to pick on the name. It's a mouthful, and quite boring. Something more exciting, like Microsoft Sales Dragon Master. Now THAT'S marketing! Recommendations to others considering the product: Keep the serial number handy in case ...

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05/12/19

3 out of 5

Lots of glitches but gets the job done

What do you like best? It allows for plenty of changes and is very customizable What do you dislike? Glitches often pop up with no explanation and it’s extremely slow What problems are you solving with the product? What benefits have you realized? Database tracking. Really helpful to track emails.