Microsoft Dynamics 365 for Sales Reviews in March 2025: User Ratings, Pros & Cons

Professional sales platform

What do you like best? It's Microsoft, it blends well with Windows 10 OS and aids productivity. The client details are details and accurate, the work flow feels natural and the app in fast when needed. What do you dislike? Limited use beyond CRM, could implement some inter-company communication and technical features similar to Slack. What problems are you solving with the product? What benefits have you realized? Clients contacts and sales leads for new business ...

Microsoft Dynamics 365 Sales Review

Dynamic 365 sales-Amazing platform to increase sales productivity and revenue growth

What do you like best? It really helps gather all information about customer and help derive AI based insights based on their interactions, customer journey. it also helps in coaching sales reps and agents to lead better engagement with customers.It provides insights into performance of agents and helps the top level leadership evaluate their performance and take key business decisions.It is helpful in understanding the needs of customer and delivering solutions according to thier ...

Amazing product!

What do you like best? I enjoy the ease of use. Anyone can navigate the program. Also the ease of syncing once back online. What do you dislike? Slow moving. Other than that, we are thoroughly satisfied Recommendations to others considering the product: Cost of product could stand to be reduced. Quite pricey. Also if it could be more user friendly for the novice user. What problems are you solving with the product? What benefits have you realized? Accounting and sales

It is Best for Sales pipeline management for entire organisation

What do you like best? Quota management is awesome it allows managers to keep track of sales up to date. What do you dislike? it should be little be user friendly at first you won't be able to perform all operations. Recommendations to others considering the product: Forecasting and reporting of sales and dynamic prediction of sales is very useful What problems are you solving with the product? What benefits have you realized? Sales pipeline management is best when ...

Powerful, but not as user-friendly as SalesForce

What do you like best? Dynamics can help you to manage massive sales and marketing initiatives in a single place. What do you dislike? it gets the job done, but it isn't as friendly as SalesForce. What problems are you solving with the product? What benefits have you realized? Enables data driven sales and marketing initiatives.

Microsoft Dynamics 365 is automates customer relationship and is a business management software.

What do you like best? Microsoft Dynamics 365 provides business management solution and is better than other CRMs that I have tried. Their team did their best effort to make it customized according to our system. I like its design best due to the simplicity. I have been using Microsoft Dynamics 365 for few years now and I noticed a lot of positive changes in it with time. With every update their team is trying to make the system better. The cost is very low as compared to its competitors ...

Much cheaper and familiar interface than other on-premise CRM options

What do you like best? we don't need purchase infrastructure,it offers pay as you go service What do you dislike? Although it integrates with Azure, it still needs more Microsoft extensions to make it a true one-stop solution for some companies. Recommendations to others considering the product: it works same as locally and as well as in Cloud .it is pay as you go service. What problems are you solving with the product? What benefits have you realized? Easier ...

365 Sales

What do you like best? The ease of transition to view items that are of value. What do you dislike? There were moments when trying to locate items was abit hard What problems are you solving with the product? What benefits have you realized? There is an ease of information that it makes work easier to keep track of.

Poorest Ui/UX of CRM

What do you like best? - Comprehensive solutions with modules like Sales, Marketing and other related departments - Easy manageable from lead to the closure - Easy trackable relationship with prospects - Manageable contacts data and company profile What do you dislike? - UI/UX is not easy for the first time user, it takes time to learn this CRM - Not new user-friendly, nearly impossible to train someone new in it without them losing interest - Not good for Marketing ...