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Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales for success.

4

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Microsoft Dynamics 365 for Sales Reviews & Ratings

4

Very Good

Based on 2319 ratings & 558 reviews

Rating Distribution

Excellent

(249)

Very Good

(200)

Good

(72)

Poor

(24)

Terible

(13)

Expert's Review

Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless integration with other Microsoft applications like Outlook, Excel, and Teams, creating a unified ecosystem for managing clients and leads. The platform is praised for its ...Read more

Microsoft Dynamics 365 for Sales pros and cons

  • Easy to use and intuitive, requiring little training for basic sales functions.

  • Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.

  • Offers robust tools for lead management, sales pipeline tracking, and customer insights.

  • Allows high customizability to adapt workflows, dashboards, and reports to specific business needs.

  • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

  • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.

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Showing 181-190 out of 558

R

Roderick

09/12/19

4 out of 5

A great sales tool

PROS & CONS What are the best aspects of this product? The sales team loves MD CRM customization. No wonder! We've filtered down useful resources to a micro level, and we have a great overview of what we are doing. Personally, I'm involved in territory planning, so you can imagine how glad I feel to search by favorized criteria (areas, regions, sizes, types). The fact that our entire data (from contacts to sales outcomes) is gathered in one place only makes it better. What aspects are ...

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J

Joanna

09/08/19

4 out of 5

Microsoft Dynamic CRM comes with great set of features that make your workflow even more smooth

PROS & CONS What are the best aspects of this product? I really like this new version of Microsoft Dynamic, the updated mobile client is way richer and it meets all our company’s needs. We are satisfied with the Excel templates and pipeline funnel reporting because we can easily push of data right to our users’ desktop. What aspects are problematic or could work better? It can be little difficult to learn the record creation and routing rules. I’m currently learning to accept the ...

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V

Victor

09/03/19

3 out of 5

Good CRM, certainly on its way to become best

PROS & CONS What are the best aspects of this product? I always joke how we exhausted the program and there is no team out there that is relying on it more than we do. But it's somehow true, you know-we went from on-prem to cloud CRM, and we began to bear fruit from this smart decision. Updates come smoothly, and disaster recovery stands there pitch-perfect, even if I don't believe we're going to use it. What aspects are problematic or could work better? I can't say if it's us or ...

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07/31/19

5 out of 5

Dynamics is the best for sales, finances and marketing software.

What do you like best? Microsoft dynamics is a repackaged software develop from dynamics CRM online tool and eventually broken down into individual applications. You can also do some customization in Microsoft dynamics using flow and power apps. The product offers a variety of features that can improve your sales, customer service and overall business engagement. It can provide the better opportunity to manage our business such as finances, sales and marketing with operations. What do ...

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DS

Dinesh Srinivasan

07/31/19

4 out of 5

Reliable and complete sales management CRM that takes care of overall business

PROS & CONS What are the best aspects of this product? inexpensive, easy to explore and learn, simple to use Well-coordinated with other Microsoft apps and items It allows teams to collaborate and share leads, opportunities and other communication at ease Provides the highest level of integration and customization with third party applications The power platform with Power apps, BI, MS Flow etc offers manageable utilities for any business What aspects are problematic or could work ...

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DS

Dinesh Srinivasan

07/31/19

4 out of 5

Reliable and complete sales management CRM that takes care of overall business

PROS & CONS What are the best aspects of this product? inexpensive, easy to explore and learn, simple to use Well-coordinated with other Microsoft apps and items It allows teams to collaborate and share leads, opportunities and other communication at ease Provides the highest level of integration and customization with third party applications The power platform with Power apps, BI, MS Flow etc offers manageable utilities for any business What aspects are problematic or could work ...

Read more

07/23/19

5 out of 5

Dynamics software has the best professional service model.

What do you like best? Dynamics is a CRM software. This software manage the customer relationship in one place. This software offers the traditional work and feel of Microsoft product. It is exceptionally helpful for communication to news or tips for business group. This software is very easy to customize without the need of any programming knowledge. It is very easy to use and intuitive. This software is not expensive. It has fully integrated customer relationship management software ...

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07/22/19

5 out of 5

MICROSOFT DYNAMICS 365 PLATFORM.

What do you like best? Microsoft dynamics 365 is an amazing platform for enterprise planning regime which has been a milestone in my company for more than 4years. I like several elements in this software. First,Mocrosoft dynamics 365 software is an excellent tool in aspects of integrating with other software's such as outlook, MS office and many others to implement a productive changes within my organization. Secondly, this software is easy to customize all companies strategies to fit to ...

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07/20/19

5 out of 5

Dynamics is the best marketing software witth exceptional features.

What do you like best? The one of the most important things is that software, it is used for financial and other analysis. It provides the great tracker to run the business in high level of the success. This software is usually used for businessmen. It is used for marketing sales, import, export and other important finances. The best feature is that software, it also helps us for sale our property and help to the best service for the market. It also provides the best sales price of our ...

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07/18/19

5 out of 5

Dynamics 365 is the well-designed marketing software.

What do you like best? Dynamics 365 is great software because this software always improved the sales, marketing and the service processes which offering a fast and flexible solution. Microsoft Dynamics is the comprehensive software for our marketing and sales. So, it is much easy to manage sales and marketing in a more efficient way. It’s also provided a great opportunity to customize quickly and efficiently. Customer relation service help us to track customer and maintain the customer ...

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