9.0
Spot Score
Streamline your sales for success.
Add to compare
Starts from $65/User/Month
Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless integration with other Microsoft applications like Outlook, Excel, and Teams, creating a unified ecosystem for managing clients and leads. The platform is praised for its ...Read more
Easy to use and intuitive, requiring little training for basic sales functions.
Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.
Offers robust tools for lead management, sales pipeline tracking, and customer insights.
Allows high customizability to adapt workflows, dashboards, and reports to specific business needs.
The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.
Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.
Log in Required to View Reviews
Filter results
Sort by :
Showing 131-140 out of 558
UI
User in Professional Training & Coaching
10/25/19
Extensive capabilities
What do you like best? Having used this for a few years, the was a bit of hesitation at first. Once all employees got used to using the system, the tracking and follow up opportunities were endless. Integration from our old system was a little trying but we got it done! Duplicate contact/lead resolution is pretty easy. All in all, once we got used to using it, was quite awesome! What do you dislike? There is a learning curve. Older systems can be difficult to integrate. ...
Read more
UI
User in Medical Devices
10/25/19
Can be cumbersome in setting reports
What do you like best? Thoroughly retaining the customer lists What do you dislike? Very slow to data input with many fields that don’t relate to our business What problems are you solving with the product? What benefits have you realized? Client tracking lists
UI
User in Education Management
10/24/19
A way to drive sales
What do you like best? I like that it provides integrated solutions that allow different businesses to track leads and sales. What do you dislike? In the beginning, it was difficult to navigate because some users have limited features on the app. Recommendations to others considering the product: The software can be implemented through the cloud you currently use as well as Microsoft Office 365. What problems are you solving with the product? What benefits have you ...
Read more
RF
Robert F. Y
10/24/19
Dynamics 365 My 2 Cents
What do you like best? I used Microsoft Dynamics 365 for 2 Years. Overall any crm works great once you customize it for your business. I think 365 was pretty easy to use; even the not so savvy staff was able to figure it out quickly. What do you dislike? The cost to hire a customization person was very expensive. We spent about $75K and 6 months to get it working for our company like we wanted it. Recommendations to others considering the product: If you are planning to use ...
Read more
CI
Consultant in Environmental Services
10/24/19
I like it a lot
What do you like best? It’s really useful and convenient, i use it everytime What do you dislike? Its expensive but it’s worth it, maybe the interface What problems are you solving with the product? What benefits have you realized? Organising sales fast
UI
User in Newspapers
10/24/19
Basic entry level CRM program
What do you like best? Simple interface, maybe too simple; tie ins to other platforms requires lots of customization. Could use some more "bells and whistles". But overall a great entry level basic CRM especially for any company that doesn't already have a CRM solution. What do you dislike? A bit clunky. Look and feel is dated. Mobile application could be improved too. Again, basic layout and structure is good for many companies as a starting point. Recommendations to others ...
Read more
UI
User in Information Technology and Services
10/24/19
Sales Tool
What do you like best? Dynamics365 has allowed us to move away from a mainframe system and simplified the quoting process What do you dislike? Constant updates make the program hard to master. What problems are you solving with the product? What benefits have you realized? I can quickly upload a list of skus and quantities and have a quote created.
UI
User in Human Resources
10/23/19
Great Product!
What do you like best? I am able to have everything synced up. As long as everything is updated Outlook works the best with all of the other products for one price. What do you dislike? Nothing much to dislike. Very useful and helpful when it comes to doing a lot of tasks at once and staying organized. What problems are you solving with the product? What benefits have you realized? Time Management, Task prioritization
AM
Asif M
10/23/19
The Best CRM application For Sales
What do you like best? Microsoft Dynamics 365 for sales provide the best overall experience to get all the details of Sales and marketing which help to store all the contacts of generated leads and qualify them based on the requirement and help to keep a track on the contact or lead to further contact them to get the business deal to be done and get the all the requirement and help company to establish a business deal with the another company and also to meet the business requirement. ...
Read more
GL
Gregory L
10/23/19
Dynamics
What do you like best? That is nice they have made it more user friendly What do you dislike? Better user interface for mobile devices What problems are you solving with the product? What benefits have you realized? N/A
