9.2
Spot Score
Streamline your service business with mHelpDesk.
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mHelpDesk offers custom pricing plan
mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to streamline workflow, schedule employees effectively, and enhance communication within teams. The system's functionality, such as the calendar feature, has contributed to ...Read more
Platform allows storing entire database, enhancing data management and organization capabilities.
Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication.
Efficient scheduling and job planning capabilities, saving time and streamlining processes.
Improved customer service through digital transition and top-notch workflow management.
Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios.
Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.
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SP
Scott P
07/23/15
Great Service to grow your business with!!!!!
Our company as been with mHelpDesk for 7 months now and has taking us to the next level of business. We can run our business though one system now no more paper and pen. It as been a blessing to find a great program. The customer service is great also if you have any questions. I spoke with Candi a few times and she's a pleasure to talk with to help you though any concerns. Thanks
TV
Triantafyllos Vlachantonis
07/23/15
MHelpDesk, just the best!
I use MHelpDesk over 2 years.MHelpDesk is my office!! I cannot work without it!They always help me and there is always support!Continue good job!
TN
Tommy Nguyen
07/22/15
Very Patient
Candy and Joel were both very patient and kind.
J
Jessica
07/21/15
Great service
I used the chat help and Chris responded quickly and answered my questions. Great job!
TH
Tony Haas
07/18/15
Our business can not operate without Mhelpdesk I give it 10 Stars !
We looked at over 15 programs before we selected Mhelpdesk. is Mhelpdesk perfect for our application (processing Liquor Licenses)? No but our business can not operate without Mhelpdesk. Going with Mhelpdesk is the best business decision I have ever made. The cut over was easier than upgrading my cell phone. our staff of 15 ran with it. Once we were up on Mhelpdesk we realized the benefit and we never looked back. Its keeps getting better every dayAnton HaasNYS Liquor Authority Investigator ...
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KP
Kandiie Pallares
07/16/15
Super happy with this software!
Couldn't ask for a better scheduling software, they have made my life and my accountants life so much easier. They always take care of any issues we are having, and I have referred everyone i know to try this out. If you are in the scheduling business this is the software to use. Customer service from Candi was awesome as well. Thanks -Kandiie
DR
Diana Rae Rogers
07/15/15
Needed help with Customers
I couldnt figure out how to fix our Bill To / Service location. Something had changed and I didn't know what. Your representative helped me. She was polite, listened to my problem and explained the situation so that I could understand.Ya'll are great.
LO
Laurel O
03/11/15
Extremely Valuable Service!
I am SO glad I made the switch to mhelpdesk! I was doing everything the old fashioned way before, and had no idea how much more efficiently my business could be run! I found the signup process simple to navigate, and then they were there to guide me through the service. I definitely recommend you make the switch, and complete the training. It's been so valuable for my company.
AD
Alexis Donovan
03/10/15
Valuable addition to our business
We use mhelpdesk to manage our techs in the field. One of the best features of mhelpdesk is that we are able to see where our techs are and schedule appointments in the areas where they are located, increasing our response time to customers. The mhelpdesk has been a valuable part to helping our business grow at a fast rate. Highly recommend.
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Tyler
03/10/15
Easy to use!
We've been using this product for about a year. It has helped immensely with coordinating work between multiple techs and also simplified the bookkeeping processes. Highly recommended!
