mFax Reviews in April 2025: User Ratings, Pros & Cons

"Fast response to questions excellent customer support"

What do you like best about mFax? Efficient way to allow multiple people at fax at the same time right from there desktops tracking usage is simple and the solution is extremely cost effective. What do you dislike about mFax? nothing major so far works as it should had minimal downtime What problems is mFax solving and how is that benefiting you? Enables us to have 40+ users fax multipage documents at the same time, its faster than using the copier or a fax machine and notifications reach ...

"Best efax service on the market"

What do you like best about mFax? Enterprise management; amazing reporting tool; very flexible to multi user environment ; the best support so fast an efficient I never need anything more than starting a live chat online. What do you dislike about mFax? I wish fax bridge could accept more than one number assigned per device Recommendations to others considering mFax: Best product (web based, print to fax and fax bridge); easy to manage ; easy to deploy; solid product; Hipaa complaint; the ...

"All Around Great Service"

What do you like best about mFax? The service was easy to use. When we had any questions the customer service representatives were helpful and diligent. What do you dislike about mFax? mFax is a great service provider. There was nothing to dislike. What problems is mFax solving and how is that benefiting you? Using mfax allowed us to further our efforts in changing our office all electronic.

"Super responsive and helpful "

What do you like best about mFax? Superior customer service; we usually reach out via online Chat and the responses are timely, accurate, specific and pleasant. There is an actual human who actually knows what is going on and seems happy to help. What do you dislike about mFax? No complaints thus far; we have very minimal use to date. What problems is mFax solving and how is that benefiting you? Our main tool for sending and receiving faxes. Interface is very user friendly, service has been ...

"Quick Resolution To Problem and Easy To Use"

What do you like best about mFax? I was very impressed with the way the original online chat representative realized my issue was beyond his purview and quickly conference in a supervisor. The supervisor reviewed my fax history attempts and resolved the matter within minutes. The error solely was on my part, so all credit goes to the supervisor, and a hats off to the whole team as this was a 1-1/2 day attempt to ax a crucial document. I recommend people use the online chat feature when ...

"Quick Resolution To Problem and Easy To Use"

What do you like best about mFax? I was very impressed with the way the original online chat representative realized my issue was beyond his purview and quickly conference in a supervisor. The supervisor reviewed my fax history attempts and resolved the matter within minutes. The error solely was on my part, so all credit goes to the supervisor, and a hats off to the whole team as this was a 1-1/2 day attempt to ax a crucial document. I recommend people use the online chat feature when ...

"mFax is the best!!"

What do you like best about mFax? How easy, fast and reliable it is! It really makes my work day easier What do you dislike about mFax? Nothing...seriously it is the best! So easy to use! What problems is mFax solving and how is that benefiting you? The benefits are that my workday is easier,it saves me time and is efficient.

"mFax is the best!!"

What do you like best about mFax? How easy, fast and reliable it is! It really makes my work day easier What do you dislike about mFax? Nothing...seriously it is the best! So easy to use! What problems is mFax solving and how is that benefiting you? The benefits are that my workday is easier,it saves me time and is efficient.

"Satisfied Fax User"

What do you like best about mFax? User Interface is easy to navigate. Uploading module (drag and drop). Color Scheme is not distracting. Toll Free Fax Number Tags Contact Storage What do you dislike about mFax? Unsure how to quickly clear my history after sending faxes. Recommendations to others considering mFax: Try it and you'll likely find that it meets your needs. What problems is mFax solving and how is that benefiting you? This has been a backup solution for us, as well as a ...

"Great product, user interface, and support!"

What do you like best about mFax? The look and feel of the site is excellent. I found the software to be very easy to use and visually pleasing. This company offers monthly subscriptions, but they have a 14 day free trial where you can send/receive faxes (i think 50??). Easily and hands down the best online fax service that I have used. Also beats going to Staples or something to fax something. I had a couple of questions and used their online chat. Was fortunate to end up speaking to Evan, ...