MessageDesk Reviews in January 2025: User Ratings, Pros & Cons

"Effective Texting App With Excellent Customer Service"

What do you like best about MessageDesk? SnapDesk allows you to build templates to save frequently sent texts. The templates are customizable with tagging features to personalize messages. SnapDesk also has fantastic customer service where real people answer your questions via your preferred communication channel. What do you dislike about MessageDesk? SnapDesk does not allow you to text photos, but they are working on adding this feature and plan to launch it by November 2020. What ...

"It's a best tool for business messaging"

What do you like best about MessageDesk? Message desk helps you to connect with millions of customers easily ,it collects all their reviews and let your business grow faster by knowing what your customers actually need What do you dislike about MessageDesk? The only thing i have noticed is that after starting the conversation you have to wait for response and to close the conversation you have to wait again apart from this all is going in right direction What problems is MessageDesk solving ...

"Great for sending messages on behalf of business"

What do you like best about MessageDesk? Great for sending mass texts for the staff or communicating with returning clients. We have sent promotional deals to our returning clients. We can also group clients if need be based on categories. What do you dislike about MessageDesk? A little complicated for beginners but gets easier as you continue to use Recommendations to others considering MessageDesk: I think it would be great tool to share promotion or company policies. What problems is ...

"Messagedesk"

What do you like best about MessageDesk? Ease of communication with our patients resulting in generally quick response from them. What do you dislike about MessageDesk? Not necessarily a negative, we jjst don't use all of the available options/features. What problems is MessageDesk solving and how is that benefiting you? Patients respond to texting much more quickly than a voicemail. Helps to keep our schedule running more smoothly.

"Yes!"

What do you like best about MessageDesk? Stayng in commuincation with our team, not forgetting appointments and shared messaging allowing us to be proactive and always maintaining communication. What do you dislike about MessageDesk? I think the cost is a little high, but otherwise I really like all the functions. Realistically it is definetely worth the money. What problems is MessageDesk solving and how is that benefiting you? Keeping timely appointments. Sharing an inbox with all ...

"Best-in-class UX"

What do you like best about MessageDesk? Bouncing around and getting a lot done quickly is super easy and intuitive. It gets the job done better than the dozen or so other solutions I've tested. Not a lot of hoops to jump through to get started. Great trial flexibility to really dig in without committing. Most others are fairly limited. What do you dislike about MessageDesk? Getting a custom number takes a little time, which isn't a huge deal. Per message pricing is a hair above average, ...

"Message Desk App Reciew"

What do you like best about MessageDesk? Message Desk has a great Support Team. I am very big on Customer service and response time. What do you dislike about MessageDesk? The least helpful are how the credits are used when sending a message to multiple parties. What problems is MessageDesk solving and how is that benefiting you? They are helping me solve a more efficient and practical way to send messages to contacts.

"The exact app I needed and even better than what I was expecting"

What do you like best about MessageDesk? I love how easy it is to send out messages, create new groups, and add/remove contacts from groups. It always sends a "group message report" so you can see if anyone opted out and confirm that all of the messages were delivered. Snapdesk also had the best customer service I have ever experienced. I submitted a question and they called me less then 5 minutes later. What do you dislike about MessageDesk? It's a little on the pricy side for me. But ...

"Useful, But Not The Best"

What do you like best about MessageDesk? MessageDesk is an easy way to get in touch with your colleagues all at once instead of painfully (and slowly) texting each and every person. You can also pick back up on conversations with ease. What do you dislike about MessageDesk? Ironically, sometimes people misuse MessageDesk when they could easily call you instead. It can be a total crutch for inefficient workers, but then again, what isn't? What problems is MessageDesk solving and how is that ...