MessageDesk Reviews in April 2025: User Ratings, Pros & Cons

"MessageDesk makes it easy and provides many tools to help you implement an SMS marketing strategy!"

What do you like best about MessageDesk? I like the fact that you can host your phone number with them to manage text messages and their automated keyword based autoresponder. What do you dislike about MessageDesk? Hosting multiple phone numbers within the same plan would be usedful. What problems is MessageDesk solving and how is that benefiting you? They provide the tool we need to communicate with potential clients via SMS. We can direct message the client and setup campaigns to message ...

"MessageDesk makes it easy and provides many tools to help you implement an SMS marketing strategy!"

What do you like best about MessageDesk? I like the fact that you can host your phone number with them to manage text messages and their automated keyword based autoresponder. What do you dislike about MessageDesk? Hosting multiple phone numbers within the same plan would be usedful. What problems is MessageDesk solving and how is that benefiting you? They provide the tool we need to communicate with potential clients via SMS. We can direct message the client and setup campaigns to message ...

"MessageDesk is great! Facilitates easy communication with customers through SMS."

What do you like best about MessageDesk? Broadcast to large groups of SMS subscribers at a time, templates to save time. What do you dislike about MessageDesk? QBO integration could be better. The invoice sync doesnt always work. What problems is MessageDesk solving and how is that benefiting you? Being able to connect with my customers with a much higher open rate than email.

"MessageDesk is great! Facilitates easy communication with customers through SMS."

What do you like best about MessageDesk? Broadcast to large groups of SMS subscribers at a time, templates to save time. What do you dislike about MessageDesk? QBO integration could be better. The invoice sync doesnt always work. What problems is MessageDesk solving and how is that benefiting you? Being able to connect with my customers with a much higher open rate than email.

"Useful, But Not The Best"

What do you like best about MessageDesk? MessageDesk is an easy way to get in touch with your colleagues all at once instead of painfully (and slowly) texting each and every person. You can also pick back up on conversations with ease. What do you dislike about MessageDesk? Ironically, sometimes people misuse MessageDesk when they could easily call you instead. It can be a total crutch for inefficient workers, but then again, what isn't? What problems is MessageDesk solving and how is that ...

"It's a best tool for business messaging"

What do you like best about MessageDesk? Message desk helps you to connect with millions of customers easily ,it collects all their reviews and let your business grow faster by knowing what your customers actually need What do you dislike about MessageDesk? The only thing i have noticed is that after starting the conversation you have to wait for response and to close the conversation you have to wait again apart from this all is going in right direction What problems is MessageDesk solving ...

"Great for sending messages on behalf of business"

What do you like best about MessageDesk? Great for sending mass texts for the staff or communicating with returning clients. We have sent promotional deals to our returning clients. We can also group clients if need be based on categories. What do you dislike about MessageDesk? A little complicated for beginners but gets easier as you continue to use Recommendations to others considering MessageDesk: I think it would be great tool to share promotion or company policies. What problems is ...

"Effective Texting App With Excellent Customer Service"

What do you like best about MessageDesk? SnapDesk allows you to build templates to save frequently sent texts. The templates are customizable with tagging features to personalize messages. SnapDesk also has fantastic customer service where real people answer your questions via your preferred communication channel. What do you dislike about MessageDesk? SnapDesk does not allow you to text photos, but they are working on adding this feature and plan to launch it by November 2020. What ...

"The exact app I needed and even better than what I was expecting"

What do you like best about MessageDesk? I love how easy it is to send out messages, create new groups, and add/remove contacts from groups. It always sends a "group message report" so you can see if anyone opted out and confirm that all of the messages were delivered. Snapdesk also had the best customer service I have ever experienced. I submitted a question and they called me less then 5 minutes later. What do you dislike about MessageDesk? It's a little on the pricy side for me. But ...