MessageDesk Reviews in April 2025: User Ratings, Pros & Cons

"Best-in-class UX"

What do you like best about MessageDesk? Bouncing around and getting a lot done quickly is super easy and intuitive. It gets the job done better than the dozen or so other solutions I've tested. Not a lot of hoops to jump through to get started. Great trial flexibility to really dig in without committing. Most others are fairly limited. What do you dislike about MessageDesk? Getting a custom number takes a little time, which isn't a huge deal. Per message pricing is a hair above average, ...

"Great service~!"

What do you like best about MessageDesk? MessageDesk is easy to use, intuitive, and helpful for keeping our messaging, orders, and business running! What do you dislike about MessageDesk? Just a bit more organization on the contact card - like having custom fields at the top or one or two custom fields in the central name/phone/email part. What problems is MessageDesk solving and how is that benefiting you? We use MessageDesk to solicit orders from our B2B Chef/restaurant partners. WE can ...

"Great service~!"

What do you like best about MessageDesk? MessageDesk is easy to use, intuitive, and helpful for keeping our messaging, orders, and business running! What do you dislike about MessageDesk? Just a bit more organization on the contact card - like having custom fields at the top or one or two custom fields in the central name/phone/email part. What problems is MessageDesk solving and how is that benefiting you? We use MessageDesk to solicit orders from our B2B Chef/restaurant partners. WE can ...

"Consistently pleased with this product!"

What do you like best about MessageDesk? I am constantly surprised by how easy, helpful and useful MessageDesk is. Writing and scheduling broadcasts is quick, clear, and offers multiple ways to include or exclude contacts. The shared inbox my team uses keeps messaging organized and our customers happy we don't miss any messages. Adding contacts with either tons of info or very little is great. All around very please with this product and the support offered. What do you dislike about ...

"Consistently pleased with this product!"

What do you like best about MessageDesk? I am constantly surprised by how easy, helpful and useful MessageDesk is. Writing and scheduling broadcasts is quick, clear, and offers multiple ways to include or exclude contacts. The shared inbox my team uses keeps messaging organized and our customers happy we don't miss any messages. Adding contacts with either tons of info or very little is great. All around very please with this product and the support offered. What do you dislike about ...

"Message Desk App Reciew"

What do you like best about MessageDesk? Message Desk has a great Support Team. I am very big on Customer service and response time. What do you dislike about MessageDesk? The least helpful are how the credits are used when sending a message to multiple parties. What problems is MessageDesk solving and how is that benefiting you? They are helping me solve a more efficient and practical way to send messages to contacts.

"Great communication and easy to set up."

What do you like best about MessageDesk? Being able to get invoices sent over to customers via text message to increase on time payments. What do you dislike about MessageDesk? Some more automation would be nice. I want to be able to control the new invoice send times. What problems is MessageDesk solving and how is that benefiting you? Able to communicate with customers in real time.

"Great communication and easy to set up."

What do you like best about MessageDesk? Being able to get invoices sent over to customers via text message to increase on time payments. What do you dislike about MessageDesk? Some more automation would be nice. I want to be able to control the new invoice send times. What problems is MessageDesk solving and how is that benefiting you? Able to communicate with customers in real time.

"Excelent experienced. Easy to use. My client retentions has increased by 30%."

What do you like best about MessageDesk? I like it all. Broadcast, insert images and short links on my messages, the templates feature, etc. What do you dislike about MessageDesk? So far I like everything about MessageDesk. What problems is MessageDesk solving and how is that benefiting you? Retention of clients on their first visit to my business. I send them reminders about the appointments. My clients are reminded of their first appointment with us and they don't forget them or they ...

"Excelent experienced. Easy to use. My client retentions has increased by 30%."

What do you like best about MessageDesk? I like it all. Broadcast, insert images and short links on my messages, the templates feature, etc. What do you dislike about MessageDesk? So far I like everything about MessageDesk. What problems is MessageDesk solving and how is that benefiting you? Retention of clients on their first visit to my business. I send them reminders about the appointments. My clients are reminded of their first appointment with us and they don't forget them or they ...