MessageDesk Reviews in February 2025: User Ratings, Pros & Cons

"Messagedesk"

What do you like best about MessageDesk? Ease of communication with our patients resulting in generally quick response from them. What do you dislike about MessageDesk? Not necessarily a negative, we jjst don't use all of the available options/features. What problems is MessageDesk solving and how is that benefiting you? Patients respond to texting much more quickly than a voicemail. Helps to keep our schedule running more smoothly.

"Automated use to help with tasks"

What do you like best about MessageDesk? Automation. I love that I can schedule out messages as far as I need in order to know that my task is complete. These tasks help me have peace of mind. What do you dislike about MessageDesk? I think that we are on two different time zones. What problems is MessageDesk solving and how is that benefiting you? Messagedesk is helping us with getting information to the team. It is a part of the step by step process for safety.

"Automated use to help with tasks"

What do you like best about MessageDesk? Automation. I love that I can schedule out messages as far as I need in order to know that my task is complete. These tasks help me have peace of mind. What do you dislike about MessageDesk? I think that we are on two different time zones. What problems is MessageDesk solving and how is that benefiting you? Messagedesk is helping us with getting information to the team. It is a part of the step by step process for safety.

"Yes!"

What do you like best about MessageDesk? Stayng in commuincation with our team, not forgetting appointments and shared messaging allowing us to be proactive and always maintaining communication. What do you dislike about MessageDesk? I think the cost is a little high, but otherwise I really like all the functions. Realistically it is definetely worth the money. What problems is MessageDesk solving and how is that benefiting you? Keeping timely appointments. Sharing an inbox with all ...

"Simple and Increases Client Participation"

What do you like best about MessageDesk? I like how you can organize contacts into groups instead of clicking every contact individually. It helps us reach the target audience. Using our office number for the app helps clients verify the legitimacy of the message as opposed to a spam text. What do you dislike about MessageDesk? Updating and handling "duplicates" is tedious until you get used to it. The contact list isn't organized by alphabet or group, so you have to search by name. It ...

"Simple and Increases Client Participation"

What do you like best about MessageDesk? I like how you can organize contacts into groups instead of clicking every contact individually. It helps us reach the target audience. Using our office number for the app helps clients verify the legitimacy of the message as opposed to a spam text. What do you dislike about MessageDesk? Updating and handling "duplicates" is tedious until you get used to it. The contact list isn't organized by alphabet or group, so you have to search by name. It ...

"Great customer support, easy to use!"

What do you like best about MessageDesk? The ability to quickly import lists and simple steps needed to setup and launch campaigns What do you dislike about MessageDesk? Everything has been great so far! I would say more product releases or updates on changes would be great What problems is MessageDesk solving and how is that benefiting you? How we outreach and connect with our customers

"Great customer support, easy to use!"

What do you like best about MessageDesk? The ability to quickly import lists and simple steps needed to setup and launch campaigns What do you dislike about MessageDesk? Everything has been great so far! I would say more product releases or updates on changes would be great What problems is MessageDesk solving and how is that benefiting you? How we outreach and connect with our customers

"A great improvement from past SMS services"

What do you like best about MessageDesk? The interface is seamless and easy to use. Setting up broadcasts is intuitive and can be tailored to meet many different needs. The contact cards have space for lots of information and are easy to update as necessary/. What do you dislike about MessageDesk? More features to see how often customers interact with us would be great - but I expect with all the other improvements I've seen in my time using the app they will be coming soon. What problems ...

"A great improvement from past SMS services"

What do you like best about MessageDesk? The interface is seamless and easy to use. Setting up broadcasts is intuitive and can be tailored to meet many different needs. The contact cards have space for lots of information and are easy to update as necessary/. What do you dislike about MessageDesk? More features to see how often customers interact with us would be great - but I expect with all the other improvements I've seen in my time using the app they will be coming soon. What problems ...