MessageBird Reviews in April 2025: User Ratings, Pros & Cons

Best way to send authentication codes

What do you like best? We were looking for a partner to send our registration confirmation sms, but the sending had to be instantaneous, many vendors had failed to do so, but MessageBird totally fulfilled our need. The integration with the APIs is very simple, this made our process much easier. The statistics are complete assisting us during the decision making. What do you dislike? I believe the only downside would be the rather high cost close to other competitors, but the ...

MessageBird Review

What do you like best? Scheduling SMS messages Organization Easy and quick to use What do you dislike? Not getting notifications for when an SMS comes through What problems are you solving with the product? What benefits have you realized? Reaching participants located in the US and the UK when we are located in the Czech Republic

Friendly, efficient, cheap

What do you like best? The helpdesk chat function has been very useful. What do you dislike? Some technical problems in the past, but quickly resolved. What problems are you solving with the product? What benefits have you realized? My whole business relies on sending and receiving texts.

Very easy to get started and easy to use

What do you like best? It's really easy to use and allows you to send mass personalised emails easily. Great Support to What do you dislike? The price is not that cheap if you send 1000s of emails but I am not sending that many - it works well for my needs Recommendations to others considering the product: Well recommended. As it is easy to use and get going. It's very modern too What problems are you solving with the product? What benefits have you realized? I can now ...

Good API but missing functions

What do you like best? the simple interface, the simple billing process What do you dislike? missing information bills per country per sending What problems are you solving with the product? What benefits have you realized? connecting it to salesforce make things easy

Great service & Great product

What do you like best? Ease of use & also has everything I could possibly need What do you dislike? Not always clear how to make it work for the USA - dedicated number system What problems are you solving with the product? What benefits have you realized? A great way to triple opt-in people into our communities. Also used for reminders

Great service, very reliable

What do you like best? Very stable service. Works perfect with our web application, never had any issues. Also nice to be able to read to delivery status of the SMS message. Highly recommended! What do you dislike? Nothing. Everything works perfect no complains What problems are you solving with the product? What benefits have you realized? Incident management. Quick response from users

Usage Ecperience

What do you like best? My fav part using message bird is that I can upload a customized file in which I can put a different message for each different contact. What do you dislike? There are certain legal restrictions which gave me a hard time. What problems are you solving with the product? What benefits have you realized? We are in car rental business and our motive was to decrease no-shows and confirm customer's booking. message bird has been very helpful in bringing our ...

Simple, effective communication

What do you like best? Easy to understand costs, fast and efficient. What do you dislike? I've had issues uploading contacts before Recommendations to others considering the product: I've experianced a few glitches on the site but they have good support. What problems are you solving with the product? What benefits have you realized? Instant mass communication, direct to people's pockets

A really splendid product

What do you like best? How easy it is to use & integrate with your app. I have a ruby app, and it comes with a gem that I candirectly use. Plus all the analytics support Messagebird has, its awesome What do you dislike? Well, there have been issues sometimes with operators in some countries where the sms's wer blacklisted, but the support was really on it & got it resolved in a day What problems are you solving with the product? What benefits have you realized? We are into ...