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MessageBird - Cloud Communication Platforms

MessageBird Reviews in April 2025: User Ratings, Pros & Cons

Effortless communication, seamless experience.

3.3

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MessageBird Reviews & Ratings

3.3

Good

Based on 316 ratings & 124 reviews

Rating Distribution

Excellent

(51)

Very Good

(18)

Good

(2)

Poor

(5)

Terible

(48)

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Showing 11-20 out of 124

JR

J R

04/22/21

1 out of 5

Terrible customer service

Terrible customer service - product doesnt work and they take WEEKS to come back to you...

JK

Jesse Kayado

03/05/21

1 out of 5

Stay away

The Whatsapp onboarding is terrible and when you ask for less-robotic support (some guy sending your Help Center links) they tell you to pay 500 USD for premium support and that they give a better onboarding experience to those who subscribe upfront... I precisely don't want to subscribe upfront to test the product. MessageBird failed "my test" miserably.

F

Frank

01/13/21

1 out of 5

Worst onboarding experience ever

Onboarding experience is the. worst! Wanting to try out their product, even in sandbox would be fine but am "under review". Back and forth over what info they're looking for takes days, incessant illogical need for a company website, inflexible in conversations. I think they don't even want to sell their product?

EP

Emil Petersen

01/11/21

1 out of 5

Cannot under any circumstances…

Cannot under any circumstances recommend this company.Their Inbox product is horrible. It doesn't work. It suffers bugs and basic functionality. They ask for a high price. When you need support (for a product full of bugs), you are asked to pay even more to get a support plan.Their sales and advertisement for Inbox is (or was) lying. They have all these great integrations, but when you have swiped your credit card, some are not ready, some are only offered in beta (with a very buggy and ...

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K

Katie

12/14/20

2 out of 5

I was completely rescued by…

I was completely rescued by lindakayaian At g / mail after I lost to unregulated scam broker

A

Ali

12/06/20

1 out of 5

the worst customer support

the worst customer support. nobody helps you and reply your messages...

HV

Hedrikus van Lier

09/29/20

1 out of 5

Belachelijk slechte bedrijf

Belachelijk slechte bedrijf! compleet niet gericht of gemaakt om voordelen te hebben maar alleen nadelen.Slechte service alles is slecht, mensen blijf er vanaf en lees de reviews!!!

PH

Philip Hagemann

09/28/20

1 out of 5

Worst customer service ever.

Worst customer service ever.

SV

Sergey Valentinov

09/23/20

1 out of 5

This company is FRAUD

This company is a phantom, cheating people with money and their service does not work. Hey trash I want my money because I'm going to open a chargeback today.

M

Maikel

09/23/20

1 out of 5

Don't get me wrong

Don't get me wrong, the API is awesome, however...The user interface to the platform is beyond horrible.It starts with the basics of being unable to login (and not getting any feedback on the website) and having to open an incognito window to login.Next automatic credit topping off simply just doesn't do what you expect it do, all it does it create an invoice which is beautiful when that happens on a Friday night and customers haven't been able to login with 2FA cause of insufficient ...

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