Effortless communication, seamless experience.
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Starts from $50/Month, also offers free forever plan
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MP
May pant
10/29/21
poor support.
poor support.poor product.the report is incorrect.the routing of chat always have mistake
P
Patrick
10/20/21
Sms system does not work, charging for sms not send, no communication or support possible
In the last 3 years we used their service to send sms via a virtual number. They fail every 6 -9 weeks in doing so by sending out via another phone number. We pay them for this number. This means that our customer cannot send back in a reply which means we miss customer orders. When we escalate via mail / whatsapp or any other channel provided by Messagebird , they contact back after a few days leaving us in the mean time without service and still keep charging us. When they contact us they ...
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J
Jaime
08/20/21
Can't become a customer - they simply do not respond
I want to become a customer, but no response on several requests and questions. Since my first inquiry I got 3 marketing mails.
C
Christy
07/12/21
Continued charging me for months after…
Continued charging me for months after account was closed, no way of getting in touch to resolve it
DP
Dr Pam
05/26/21
Don't Use this Company
I was looking for a platform to send mass messages for the Ministry. I paid my money (April 4, 2021) and the long wait for the system to work started. It took over a month before I could try and send out a message, because I could not find a number and there was no one to speak with. They said contact them via WhatsApp and every time I did I got 6 message replies that said no one is available. I set my clock so that I could reach out all through the day from 1 am to 8 pm and I always got ...
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OA
othmane alaoui
05/24/21
in order to use this platform you to…
in order to use this platform you to fill a balance 15$ at least, once filled nothing is working the front end is there but still just a scam, i registered for a phone number but nothing is working. and its all non-refundable
UB
udaydeep Bola
05/14/21
Not willing to engage if you're no "Enterprise level
Poor servicer. Message Bird now refuse to deal with due diligence processes for organisations in regulated industries, if they are not an "Enterprise level" client. It took 6 months of chasing for them to come back and say that. Avoid.
С
Сергей
05/10/21
Probable to the best way to f..
Probable to the best way to f... off your customers.I have no idea how can you give any customer support with this.
BN
Babusi Nyoni
04/28/21
Such a horrible support service and a…
Such a horrible support service and a buggy platform. I'm honestly shocked at the state of this product. What a mess.
X
Xihuny
04/27/21
Sudden price change without notifying
TBH, I really liked their service and price. They offered the lowest price in my region. I have been using this service for years and to my surprise, they suddenly changed the pricing for SMS. More than double the price. And after few days, the price went up again. I am a reseller and since I sell SMS packages to my customers I made a loss. They didn't care about notifying of price change. Otherwise, I would have done something about it.
