Merge Reviews in April 2025: User Ratings, Pros & Cons

"Great partner for our HRIS integration expansion strategy"

What do you like best about Merge? The software and the technical documentation are both top notch, which made integrating with their APIs a breeze and putting at ease from the start. They are responsive to new requests and are constantly evolving their offering, allowing us to improve our service to our clients. We added 4 new HRIS integration options immediately and will continure to do so as we get new requests from clients and prospects. The unified API has allowed us to remove the dev ...

"Simplified HRIS integrations"

What do you like best about Merge? Merge gives us a unified API to interact with 50+ HRIS. Without Merge we wouldn’t even consider building that many integrations and just limit ourselves to a few.

"Business-critical for a product that relies on data integrations"

What do you like best about Merge? Merge saves us tonnes of engineering resource by not having to build and maintain 30 different data integrations internally. The team is super responsive to building new functionality for us.

"Merge.dev can boost your integration speed"

What do you like best about Merge? Merge provide unify api that greatly save your time in developing integrations What do you dislike about Merge?

"Some of the best customer service ever"

What do you like best about Merge? From the founders to the engineers, the technical support is amazing and they'll really plug in to help your business end goals.

"Merge takes the complexity out of integrations and *significantly* speeds up eng"

What do you like best about Merge? Excellent integration support across apps, high reliability and fantastic documentation What do you dislike about Merge?

"Streamlined "wow" solution for integrations!"

What do you like best about Merge? As an insights platform built on top of the CRM and broader sales stack, Merge has allowed us to scale more quickly in adding customers. (Our product requires connections across various SaaS tools to deliver value.) We’re a seed stage company, so our Eng resources are pretty tight - so being able to set this up with strapped team was an enormous value-add. This will continue to pay dividends because we can then focus on our proprietary product instead of ...

"Fantastic Product and Fantastic Service"

What do you like best about Merge? What used to take us weeks is now done in hours. The support team is super helpful. We have taken our company to the next level.

"Great partners for adding ticketing integrations"

What do you like best about Merge? Merge's team is extremely collaborative, and worked closely with us as we were launching our ticketing integrations. Their ticketing API has allowed us to quickly offer dozens of ticketing integrations to our customers, and offload the maintenance to their team. Merge has a great dashboard for our customer support team to manage the integrations without getting engineers involved.

"Easy to onboard, saves a ton of developer time"

What do you like best about Merge? Onboarding/Integrating: We were an early user of Merge and even back then it took us only a couple of hours to get their product integrated into our (React/Next/Django) stack.